Aaliyah Carter
Sales Associate
Suwanee,GA
Summary
Revenue-focused Sales and Marketing Coordinator with 1 years of experience establishing time-tested strategies for lead generation. Audience-obsessed digital marketer with proven history of building long-term customer devotion and client loyalty through focus on innovative marketing channel development.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Lead
The NSJ Collection
Alpharetta, GA
08.2021 - 04.2022
- Researched competitor marketing trends and prices using data analysis.
- Supported sales staff by providing market trends, account analyses and new product information.
- Implemented advertising campaigns and prepared promotional materials.
- Examined needs, wants and spending patterns of target audience.
- Inventoried stock, placed product orders and verified receipts online.
- Identified appropriate marketing channels and target customers for campaigns.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Wrote engaging and successful marketing, advertising and website copy.
- Attracted over 2K new clients by creating and implementing innovative marketing strategies.
Customer Service Representative
The NSJ Collection
Johns Creek, GA
06.2019 - 08.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Education
High School Diploma -
Sylacauga High School
Sylacauga, AL05.2020
Skills
- Social Commerce
- Client Needs Assessment
- Guest Accommodations
- Customer Queries
- Social Media Digital Marketing
- Administering Social Media Accounts
- E-Commerce Strategy
- Graphics Creation
- Time Management
- Attention to Detail
Timeline
Sales and Marketing Lead
The NSJ Collection
08.2021 - 04.2022
Customer Service Representative
The NSJ Collection
06.2019 - 08.2021
High School Diploma -
Sylacauga High School
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