Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant Manager
Construction Service, LLC
10.2023 - 09.2024
Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.
Assisted in the hiring process, reviewing resumes, scheduling interviews, and onboarding new employees efficiently.
Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.
Opened, sorted and distributed incoming messages and correspondence to staff.
Achieved cost savings with meticulous budget management, reducing unnecessary expenses for the department.
Answered multiple console telephone system to direct calls to appropriate personnel.
Boosted overall customer satisfaction with prompt resolution of inquiries and concerns, reflecting positively on the company''s reputation.
Developed strong relationships with vendors, negotiating favorable terms for contracts and purchases.
Warehouse Lead
HSN Fulfillment Center
05.2021 - 10.2023
Trained employees on PIT equipment, operation production, and safety protocols.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Followed verbal and written instructions to properly move and ship products.
Oversaw daily operations and shipping and handling processes.
Supervised warehouse operations by managing over 100+ employees during shifts.
Evaluated employee performance regularly, providing constructive feedback aimed at enhancing productivity levels while maintaining a positive work atmosphere.
Mentored junior employees, fostering an environment of growth and continuous improvement within the team.
Warehouse Associate
Acuity Brands Lighting
06.2019 - 06.2021
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Performed inventory control, such as counting, and stocking merchandise.
Prepares packages according to written or computer-generated orders.
Performed all work in accordance with established safety procedures.
Handles basic issues and problems and refers more complex issues to higher-level staff.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Frequently lift/carry up to 50 lbs. and push up to 25 lbs.