Summary
Overview
Work History
Education
Timeline
Generic

Aaliyah Ellis

Mobile,AL

Summary

Through my experience working in childcare, I have built strong relationships with families while creating safe, supportive, and engaging environments for children. This role strengthened my patience, organization, and ability to manage multiple responsibilities while maintaining a positive atmosphere.

In addition, my experience as a delivery driver taught me how to work efficiently under time constraints, navigate routes using GPS systems, and provide dependable service while maintaining safety and professionalism. I also gained valuable customer service experience working with Pilot Catastrophe Services assisting with Allstate insurance claims, where I handled high call volumes, scheduled appointments, maintained records, and provided support to clients during stressful situations.

I take pride in being dependable, detail-oriented, and committed to providing excellent service in every role I take on. I would welcome the opportunity to bring my experience and strong work ethic to your team.

Overview

5
5
years of professional experience

Work History

Lead Four Year Old Teacher

Big Blue Marble Academy of Daphne
Daphne AL
05.2025 - Current

Establish positive relationships with parents by engaging them in their child’s education and maintaining regular communication through phone and email. Followed licensing guidelines and company standards to ensure quality care and safety for children. Created a positive learning environment for all students, including those with special needs, while managing behavioral issues and using a variety of teaching techniques to support individual and group learning.

Preschool Paraprofessional

United Cerebral Palsy Of Mobile
Mobile, AL
12.2022 - 04.2025

I have extensive experience working with children with diverse abilities, including autism spectrum disorder, Down syndrome, apraxia, and cerebral palsy. Through hands-on classroom and support-based roles, I have developed strong skills in adapting instruction, implementing individualized strategies, and providing compassionate, patient-centered care. I am experienced in supporting communication needs, promoting independence, and creating an inclusive environment where every child feels safe, valued, and capable of success.

Provided individualized support to students who

required additional help with understanding

concepts or completing assignments.

Developed positive relationships with students

through individual interactions and recognition of accomplishments.

Identified student challenges and discussed

corrective actions with lead teacher.

Helped to explain assignments and test

instructions to boost student comprehension.

Supported the lead teacher in delivering

instruction.

Assisted teachers in planning and delivering

lessons to students, ensuring the curriculum was

followed.

Customer Service Representative

Pilot Catastrophe
Mobile, AL
06.2022 - 12.2022

Provided professional customer service and client support while managing front desk operations and high-volume phone calls. Scheduled appointments, coordinated calendars, greeted clients, and directed inquiries appropriately. Maintained accurate records through data entry and used Microsoft Office and CRM systems to support daily office operations.

Customer Service Representative

Home Depot
851 Montlimar Dr
05.2021 - 06.2022

Motivated and dependable customer service professional with over one year of experience in retail, including working as a Customer Service Associate at Home Depot. Proven ability to build strong customer relationships, handle cash transactions accurately, and support sales through effective communication and product recommendations. Skilled in resolving customer concerns in fast-paced environments while maintaining professionalism and attention to detail. Proficient in Microsoft Office and quick to learn new systems. Demonstrates strong problem-solving and interpersonal skills, with a commitment to accuracy, efficiency, and high-quality service. Reliable, organized, and eager to grow within the financial services industry, including obtaining required insurance licensing.

Education

High School Diploma -

Accel Academy
Mobile, AL
05.2021

Timeline

Lead Four Year Old Teacher

Big Blue Marble Academy of Daphne
05.2025 - Current

Preschool Paraprofessional

United Cerebral Palsy Of Mobile
12.2022 - 04.2025

Customer Service Representative

Pilot Catastrophe
06.2022 - 12.2022

Customer Service Representative

Home Depot
05.2021 - 06.2022

High School Diploma -

Accel Academy
Aaliyah Ellis