Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah Elwood

Tampa

Summary

Dynamic and adaptable professional with an interest in societal enhancement through involvement in social injustice and social development. Proven ability to manage high-stress situations and enhance professional experiences through empathetic communication. Skilled in public speaking and mentorship, consistently delivering satisfactory outcomes in challenging environments.

Overview

5
5
years of professional experience

Work History

Children's Ministry Assistant Leader

Town and Country Seventh Day Adventist
09.2021 - Current

Mentors and teaches children between the ages of 0-17.

Assists with program development for spiritual, mental and professional growth.

Student Assistant

University of Tampa International Programs Office
03.2021 - Current
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns about immigration policies and F1 qualifications.
  • Assisted with organization of study abroad opportunities.

Customer Service Representative

Advanced Call Center Technologies LLC
08.2020 - 06.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Science - Criminology And Criminal Justice And Sociology

The University of Tampa
Tampa Florida
05-2025

Skills

    Adaptability

    Excellent communicator

    Oriented to detail

    Public speaking

    Dispute resolution

    Public speaking

    Mentorship

Timeline

Children's Ministry Assistant Leader

Town and Country Seventh Day Adventist
09.2021 - Current

Student Assistant

University of Tampa International Programs Office
03.2021 - Current

Customer Service Representative

Advanced Call Center Technologies LLC
08.2020 - 06.2021

Bachelor of Science - Criminology And Criminal Justice And Sociology

The University of Tampa
Aaliyah Elwood