Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah Gaines

Atlanta,GA

Summary

Recent college graduate with a degree in Health Science and three years of combined clinical and computer experience, seeking to launch my career in the healthcare field. I am eager to apply my strong communication skills, work ethic, and adaptability in an administrative role that allows me to contribute to a dynamic healthcare team. Throughout my academic journey and practical experience, I have developed a solid understanding of clinical operations and healthcare technology, equipping me with the skills necessary to support efficient administrative processes. I am a fast learner, dependable, and committed to providing excellent service to patients and colleagues alike. I am excited about the opportunity to gain further experience in healthcare administration, where I can utilize my background to enhance patient care, and streamline operations. My goal is to build a rewarding career in the healthcare sector, contributing positively to the organization I join, while continuing to develop my professional skills. I am ready to embrace new challenges and collaborate with a team that shares my passion for delivering quality healthcare.

Overview

4
4
years of professional experience

Work History

Care Manager

Phoenix senior living
Atlanta, GA
03.2023 - Current
  • Documentation: Maintain accurate and up-to-date records of resident care plans, assessments, and progress notes in compliance with regulatory standards.
  • Assess Resident Needs: Conduct comprehensive assessments of residents to determine individual care needs and preferences.
  • Care Planning: Develop, implement, and monitor personalized care plans in collaboration with residents, families, and the care team.
  • Coordination of Services: Coordinate and oversee services provided to residents, ensuring they receive appropriate medical, emotional, and social support.
  • Team Collaboration: Work closely with healthcare professionals, including nurses, therapists, and social workers, to deliver integrated care.

Care Manager

Sunrise senior living
Marrietta, GA
03.2023 - Current
  • Communication: Foster open communication with residents, families, and staff to build trust, and ensure a supportive living environment.
  • Care Planning: Develop, implement, and monitor personalized care plans in collaboration with residents, families, and the care team.
  • Quality Assurance: Monitor the quality of care provided, and participate in quality improvement initiatives to enhance resident satisfaction.
  • Crisis Management: Address any emergencies or changes in residents' health status promptly, coordinating appropriate responses and interventions.
  • Advocacy: Act as an advocate for residents, ensuring their rights and preferences are respected and upheld.

Customer Service Representative

World Of Coca Cola
Atlanta , Ga
06.2021 - 12.2022
  • Provided accurate information about products and services to customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.

Education

Bachelor of Science - Health Science

Kennesaw State University
Atlanta, GA
05-2025

Skills

  • Care planning
  • Regulatory compliance
  • Health assessments
  • Crisis intervention
  • Quality assurance
  • Team collaboration

Timeline

Care Manager

Phoenix senior living
03.2023 - Current

Care Manager

Sunrise senior living
03.2023 - Current

Customer Service Representative

World Of Coca Cola
06.2021 - 12.2022

Bachelor of Science - Health Science

Kennesaw State University