Aaliyah Gibney
Brooklyn,OH
Summary
Driven professional with background in customer service environments, looking to transition into a new field. Developed strong communication and problem-solving skills, possess the ability to work in both a team environment as well as individually, and ready to take on a new challenge when given.
Overview
4
4
years of professional experience
Work History
Dog Daycare Attendant
Central Bark Doggy Daycare
Broadview Heights, OH
12.2025 - Current
- Supervised playgroups to ensure safe interactions among dogs of varying sizes and temperaments.
- Implemented daily activity schedules, enhancing engagement and socialization for all dogs in care.
- Assisted in developing enrichment programs tailored to individual dog needs, improving overall well-being and behavior.
- Communicated with pet owners regarding their dog's daily activities and any relevant updates on behavior or health.
Customer Service Associate
Lowes Home Improvement
Brooklyn, OH
10.2022 - 12.2025
- Started as a regular sales associate and slowly made my way up to a department lead.
- Assisted customers with product selections, ensuring a positive shopping experience.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Maintained accurate inventory levels, conducting regular stock checks and adjustments.
- Trained and mentored new team members to enhance service quality and efficiency.
- Monitored team performance metrics to ensure compliance with service level agreements.
- Managed high call volumes while maintaining a professional demeanor, resulting in increased customer loyalty.
Car Detailer
Photo Finish LLC
Bedford, OH
08.2021 - 10.2022
- Performed thorough interior and exterior vehicle cleaning using specialized tools and products.
- Maintained high standards of quality and attention to detail during detailing processes.
- Coordinated with team members to ensure timely completion of vehicle detailing tasks.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Education
High School Diploma -
Penn Foster
Brooklyn, OH10-2026
Skills
- Time management
- Customer service
- Problem solving
- Organizational skills
- Adaptability
- Strong leadership capabilities
- Conflict resolution
- Interpersonal skills
- Integrity
- Excellent work ethic
Timeline
Dog Daycare Attendant
Central Bark Doggy Daycare
12.2025 - Current
Customer Service Associate
Lowes Home Improvement
10.2022 - 12.2025
Car Detailer
Photo Finish LLC
08.2021 - 10.2022
High School Diploma -
Penn Foster