Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Aaliyah Guzman

Berea,OH

Summary

Compassionate and dedicated professional with experience as a Resident Care Aide at Embassy of Rockport, excelling in patient care and client relationship management. Proven ability to enhance resident well-being through empathy and effective communication, while demonstrating strong multitasking skills in fast-paced environments. Committed to maintaining a positive relationship with coworkers and clients. Ability to learn at a fast pace and take constructive criticism to improve at my job. Dedicated to approaching my work seriously and with attention to detail, regardless of the task at hand.

Overview

2
2
years of professional experience

Work History

Resident Care Aide

Embassy of Rockport
06.2025 - Current
  • Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
  • Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
  • Followed nutritional plans to prepare optimal meals.
  • Enhanced resident well-being by providing compassionate care and support in daily activities.
  • Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
  • Experience with answering the desk phone promptly and ensuring that all needs and requests are met for both residents and family members.


Crew Member

Raising Cane's Restaurants
09.2023 - 03.2024
  • Worked front counter, drive-thru, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Assisted other team members in achieving goals.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

GED -

N/A

Skills

  • Patient care
  • Privacy and confidentiality
  • Client relationship management
  • Mobility assistance
  • Resident advocacy
  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Attention to detail
  • Self-discipline

Accomplishments

Trained for and completed a 10k.

Interests

  • Committed to improving personal fitness through regular exercise
  • Dedicated to self-improvement in all forms, and this is spurred on by regular consumption of books and other media that promote physical, spiritual, and mental well-being
  • Offering time and support to shelters for the homeless, women, and animals
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Resident Care Aide

Embassy of Rockport
06.2025 - Current

Crew Member

Raising Cane's Restaurants
09.2023 - 03.2024

GED -

N/A
Aaliyah Guzman