Aaliyah Hall-Araiza
Tucson,AZ
Summary
Enthusiastic and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Dependable employee establishes rapport and trust with people and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
3
3
years of professional experience
Work History
Crew Member Team Leader/Certified Crew Trainer
Raising Cane's Restaurants
03.2023 - Current
- Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
- Educated crew workers on quality standards throughout construction process.
- Set performance goals for individual team members and created reward systems and contests.
- Consulted with prospective customers on job specifications and contractual agreements.
Overnight Associate
SUBWAY®Restaurants
10.2020 - 05.2021
- Maintained neat, organized stockroom free of hazards.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Conducted daily inventory counts and verified accuracy of product levels.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Customer Service Cashier
Safeway
08.2020 - 01.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
No Degree - Psychology
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ08.2022
High School Diploma -
East Point High School
Tucson, AZ06.2020
Certification Of Cosmetology - Cosmetology
JTED
Tucson, AZ06.2019
Skills
- Performance Motivation
- Store Opening and Closing
- Storage Organization
- Staff Motivation and Discipline
- Service Quality
- Company Safety Policies
- Worker Training
Languages
Spanish
Limited Working
Timeline
Crew Member Team Leader/Certified Crew Trainer
Raising Cane's Restaurants
03.2023 - Current
Overnight Associate
SUBWAY®Restaurants
10.2020 - 05.2021
Customer Service Cashier
Safeway
08.2020 - 01.2021
No Degree - Psychology
Maricopa Community Colleges - Chandler-Gilbert Community College
High School Diploma -
East Point High School
Certification Of Cosmetology - Cosmetology
JTED
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