Aaliyah Hampton
Atlanta,GA
Summary
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Overview
5
5
years of professional experience
Work History
Line Server/Cashier
Q-Time Partnership
Atlanta, GA
05.2024 - 02.2025
- Monitored use of condiments, utensils and beverages.
- Effectively multitasked within fast-paced environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided friendly customer service by greeting guests and responding to inquiries promptly.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing the food line
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Porter/Head Dishwasher
Planta Restaurants
Atlanta, Georgia
07.2022 - 09.2023
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained a safe work environment by adhering to all safety protocols.
- Organized storage areas to maximize efficiency and promote a neat appearance.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Ensured that all areas were kept clean and tidy at all times.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Managed dish area organization and cleanliness.
Team Member
Shake Shack
Atlanta, GA
05.2022 - 05.2023
- Built and maintained working relationships with peers and upper management.
- Resolved customer issues promptly in a professional manner.
- Participated in regular training sessions to improve product knowledge and service skills.
- Rotated through series of different stations based on team needs.
- Developed positive customer relationships through friendly greeting and excellent service.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Measured and weighed food items to comply with portion requirements.
- Monitored temperatures of prepared food and cold-storage areas.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
Housekeeper
Sodexo Remote Sites
Atlanta, GA
05.2021 - 05.2022
- Disinfected telephones, light switches and other frequently touched objects.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Observed proper use of chemicals when cleaning various surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Hostess
BCI
Atlanta, GA
11.2020 - 05.2021
- Built positive relationships with other front-of-house and kitchen staff.
- Provided menus to customers and answered questions regarding menu items.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Line Cook/Prep Cook/Cashier
Atlanta, Ga
Atlanta, GA
01.2020 - 08.2020
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Kept stations stocked and ready for use to maximize productivity.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Followed proper food handling methods and maintained correct temperature of food products.
- Performed workstation prep prior to shift start.
Education
High School Diploma -
Ronald E. McNair
Atlanta, Ga12-2019
Bachelor of Science - Applied Psychology
Los Angeles Pacific University
San Dimas, CASkills
- Plates presentation
- Food allergy awareness
- Food preparation skills
- Cleanliness and hygiene
- Food service
- Order accuracy
- Reliability and punctuality
- Professional appearance
- Proper food handling
- Opening and closing procedures
- Station preparation
- Line server etiquette
- Food storage
- Customer service
- Food temperature monitoring
- Food preparation techniques
- Safe food handling
- Workstation organization
- Familiarity with restaurant software
Timeline
Line Server/Cashier
Q-Time Partnership
05.2024 - 02.2025
Porter/Head Dishwasher
Planta Restaurants
07.2022 - 09.2023
Team Member
Shake Shack
05.2022 - 05.2023
Housekeeper
Sodexo Remote Sites
05.2021 - 05.2022
Hostess
BCI
11.2020 - 05.2021
Line Cook/Prep Cook/Cashier
Atlanta, Ga
01.2020 - 08.2020
High School Diploma -
Ronald E. McNair
Bachelor of Science - Applied Psychology
Los Angeles Pacific University
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