Aaliyah Hensley
Terre Haute,IN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Background operating cash registers, stocking merchandise, handling food, preparing food, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Package Handler
FedEx
Terre Haute, IN
07.2021 - Current
- Assisted in loading delivery trucks with prepared packages.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Performed physical labor such as lifting, carrying, pushing and pulling heavy objects.
Stocker / Remodel / cashier
Walmart
Terre Haute, IN
07.2023 - 02.2025
- Stocked shelves with products to ensure availability for customers.
- Organized backroom inventory for efficient retrieval and restocking.
- Assisted customers in locating items within the store.
- Maintained cleanliness and organization of aisles and displays.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained a clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and gift card payments accurately during transactions.
- Trained new cashiers on register operations and company policies effectively.
- Resolved customer complaints calmly and professionally to ensure satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
food service/ cashier
Terre Haute Bowling Center
Terre Haute, IN
09.2022 - 07.2023
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained cleanliness and organization of food service areas.
- Assisted customers with menu selections and special requests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash, credit, and gift card transactions accurately.
- Maintained a clean work area at all times.
- Ensured that all customers received their correct orders before leaving the premises.
- Followed established health and safety guidelines while handling food items.
- Provided change to customers as needed.
- Frequently communicated with other team members to ensure smooth operations.
Education
Terre Haute South Vigo High School
Terre Haute, INSkills
- Package handling
- Inventory management
- Point-of-sale systems
- Product organization
- Customer service
- Cash handling
- Stock replenishment
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Training new employees
- Conflict resolution
- Adaptable to change
- Truck loading and unloading
- Warehouse safety
- Pallet building
- Label reading
- Point-of-sale operation
- Customer assistance
- Retail sales
- Food safety
- Food labeling
- Dishwashing and sanitization
- Food handling standards
- Cash handling experience
- Strong work ethic
Timeline
Stocker / Remodel / cashier
Walmart
07.2023 - 02.2025
food service/ cashier
Terre Haute Bowling Center
09.2022 - 07.2023
Package Handler
FedEx
07.2021 - Current
Terre Haute South Vigo High School