Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

AAliyah Hernandez

Nampa,ID

Summary

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Overview

6
6
years of professional experience

Work History

Financial Services Representative

World Finance
09.2024 - Current
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Examined customer loan applications for loan approvals and denials.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.

Cashier

Scheels
11.2023 - 09.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Nanny

Nanny
06.2022 - 11.2023
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.

Assembly

Hach Company
01.2022 - 05.2022
  • My position at Hach was a assembly, I built and tested water samplers. I gathered inventory every morning for my assigned amount of builds. Assisted in new ways to improve with a morning meeting.
  • Maintained clean and organized workstations for maximum efficiency during assembly tasks.
  • Managed project timelines effectively, ensuring on-time completion of all assembly projects.

Cashier

The Habit Burger Grill
10.2019 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

High school Diploma -

Canyon Springs High School
Caldwell, ID
01.2020

Skills

  • Financial services
  • Cash handling
  • Account documentation
  • Customer relationship building
  • Loan applications
  • Work ethic and integrity

Accomplishments

  • Documented and resolved delinquency which led to our branch hitting 100%

Languages

English
Full Professional

Timeline

Financial Services Representative

World Finance
09.2024 - Current

Cashier

Scheels
11.2023 - 09.2024

Nanny

Nanny
06.2022 - 11.2023

Assembly

Hach Company
01.2022 - 05.2022

Cashier

The Habit Burger Grill
10.2019 - 01.2021

High school Diploma -

Canyon Springs High School

Similar Profiles

CREATE PROFILE