Aaliyah Hodges
Summary
Passionate about giving a voice to the unheard and defending those in need. Ultimate goal: lawyer. Freshman at UCLA, double majoring in Political Science and Philosophy for best education and career preparation. Demonstrated leadership skills as Vice President of senior class, and in various club and sports roles. Equipped with valuable life skills to complement educational journey.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HVAC Technician
Air Mechanix
01.2024 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
Beauty Advisor
Ulta
10.2023 - 05.2024
- Enhanced customer loyalty by successfully offering and signing up customers for a store credit-card
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth
Store Associate/Cashier
In-N-Out Burger
08.2022 - 07.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
College University - Political Science
UCLA
Los Angeles, CA06-2027
High school education -
Christopher High School
Gilroy, CA02.2025
Skills
- Customer service
- Tutoring
- Communication skills
- Sports Coaching
- Cash Handling
- System troubleshooting
- Strong leadership
- Client relationship building
- Retail Sales
- Experience working with students
- Data Analysis and Coding
- Student leadership
- Organization and multitasking
Certification
- Food Handler Certification, Present
- Driver's License, Present
Awards
- National African American Award by College Board, 05/01/23
- National Latino Recognition Award by College Board, 05/01/23
Leadership Positions
Student Leadership: I served as a member of the Student Body for two years at my local high school. In my senior year, I was elected Senior Vice President, where I had the opportunity to collaborate with fellow students to enhance our school community. My responsibilities included organizing and overseeing school events such as festivals, dances, rallies, and lunchtime activities, while promoting an inclusive environment where all students felt welcomed.
Sorority Leadership: Collaborated with fellow committee members to review and revise the chapter's bylaws, ensuring they were in compliance with both university regulations and national policies. Contributed to drafting proposals, discussing amendments, and ensuring the bylaws reflected the values and goals of the chapter. Played a key role in facilitating open communication and helping maintain organizational efficiency and transparency.
Timeline
HVAC Technician
Air Mechanix
01.2024 - Current
Beauty Advisor
Ulta
10.2023 - 05.2024
Store Associate/Cashier
In-N-Out Burger
08.2022 - 07.2023
College University - Political Science
UCLA
High school education -
Christopher High School
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