Versatile Fast Food Worker with expertise in order management and food preparation. Recognized for maintaining composure while multitasking and effectively communicating with customers. Proven track record in cleaning, organization, and enhancing customer satisfaction through teamwork and efficiency. Experienced Drive-Thru Cashier with strong skills in cash handling and delivering quick, friendly service in high-volume environments.
Overview
3
3
years of professional experience
Work History
Drive-Thru Cashier
Nacho Inc
Topeka
04.2022 - Current
Prepared food items according to company standards for quality and presentation.
Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
Replenished supplies such as napkins, straws, condiments, trays throughout shift.
Received payment from customers and made change as needed.
Operated drive-thru window efficiently to ensure fast order processing times.
Greeted customers, took orders, and provided product information.
Restocked inventory when necessary to maintain sufficient levels at the front counter area.
Maintained knowledge of current menu items, prices, and promotions.
Maintained cleanliness of work area throughout shift.
Performed opening duties such as setting up registers with required supplies for shift operations.
Verified that orders were accurate and complete before delivering them to customers.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Informed customers of regular deals or monthly specials to upsell orders.
Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Greeted patrons, speaking clearly to take orders and give details about food items.
Followed store policies and procedures in regards to cleaning and sanitizing.
Kept drive-thru station well-stocked and organized to meet customer needs.
Prepared drinks, ice cream and other special items to complete food orders.
Capitalized on slow periods to restock supplies, clean counters and remove trash.
Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
Completed opening, closing, and shift change tasks by following company guidelines.
Took orders, prepared foods and processed payments in full-service establishment.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Processed customer payments quickly and returned exact change and receipts.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Scanned items and checked pricing on cash register for accuracy.
Answered phone calls to assist customers with questions and orders.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Answered customers' questions and provided information on store procedures or policies.
Built and maintained productive relationships with employees.
Offered customers carry-out service at completion of transaction.
Education
High School Diploma -
Highland Park High School
Topeka, KS
05-2022
Skills
Customer service
Cash handling
Menu knowledge
Communication skills
Complaint resolution
Fast-paced environment
Workstation organization
Cleaning procedures
Order verification
Opening and closing procedures
Stress tolerance
Cleaning and sanitation
Safe food handling
Food service
Motivation and initiative
Problem-solving
Payment processing
Supply restocking
Multitasking and organization
Patience and empathy
Kitchen support
Friendly and outgoing
Teamwork and collaboration
Food safety awareness
Taking and preparing orders
Drive-thru system familiarity
Restock products
Cash register operations
Relationship building
Price verification
Customer satisfaction
Affiliations
Likes playing sports such as Basketball, Soccer, and soft ball.