Aaliyah Jenkins
Hamden,CT
Summary
Compassionate Student Nurse diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Navigator
Yale New Haven Health System
New Haven, CT
07.2022 - Current
- Provided assistance to patients and families with navigating the health care system.
- Identified and coordinated resources for patient needs, including referrals to community services.
- Collaborated with medical professionals to ensure timely access to appropriate services.
- Assisted in scheduling appointments, tests, and procedures for patients.
- Monitored patient progress through follow-up calls and visits.
- Attended team meetings to discuss patient cases and develop individualized care plans.
- Maintained accurate records of patient interactions and outcomes in electronic health record systems.
- Provided emotional support to patients as they cope with illness or disability.
- Developed strategies to reduce barriers encountered by patients in accessing care.
- Acted as an advocate for vulnerable populations who may have difficulty accessing needed services.
- Maintained professional relationships with healthcare providers.
Business Associate II
Yale New Haven Health System
New Haven, CT
08.2015 - 07.2022
- Developed and maintained customer relations by providing prompt, courteous service.
- Performed clerical duties such as filing, copying, scanning, and faxing documents.
- Compiled patient medical records and maintained confidentiality of all patient information.
- Greeted visitors to the nursing unit in a friendly and helpful manner.
- Provided support to nurses by delivering messages or supplies as needed.
- Updated patient information in electronic health record system.
- Completed forms related to admissions, discharges, transfers of patients using EHR system.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
Education
Associate of Science - Nursing
Gateway Community College
New Haven, CTSkills
- Vital Signs
- Compassionate Caregiver
- Charting
- Quick Problem Solver
- Infection Control Procedures
- Verbal And Written Communication
- Clinical Training
- HIPAA Understanding
- Proactive Problem Solving
- Exemplary Communication
- Infection Control
- Administrative Support
- Attention To Detail
- Proficient in EPIC
Certification
- BLS
- Adult Mental Health First Aid
References
References available upon request.
Timeline
Patient Navigator
Yale New Haven Health System
07.2022 - Current
Business Associate II
Yale New Haven Health System
08.2015 - 07.2022
Associate of Science - Nursing
Gateway Community College