Aaliyah Joseph
Dedicated individual with military discipline and strong work ethic. Experienced in providing exceptional customer service while thriving in high-pressure environments. Ready to leverage strategic and critical thinking skills to enhance customer satisfaction.
Work History
Enlisted Soldier
9 Years 8 MonthsAttended BCT (Basic Combat Training) from August to October 2017 and learned skills to serve as an active duty soldier. I currently split train as a Water Purification Specialist for the Virgin Islands National Guard.
Cashier
2 Years 2 MonthsI started off as a hostess, greeted guests upon arrival, seated them, and took their drink orders before the server arrived.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service by addressing inquiries and resolving issues.
Server
7 Months- I gave amazing customer service as I greeted my table
- I attended to all their needs and complaints if there were any
- I handled payments swiftly and efficiently
- Attended to big parties(8+ people at a time)
Cashier
4 Years 9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and issues promptly to ensure satisfaction and loyalty.
- Maintained cleanliness and organization of cashier station to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Maintained a friendly and smiley personality and great attitude with customers, especially when addressing complaints.
Ice Cream Attendant
1 Year 2 Months- I opened up the store, served ice cream, cakes, and hot dogs.
- Cleaned up the store before the shift change
- I cashed out customers after service.
- Counted registers daily before my shift starts and after it ended.
Education
High School Diploma
Skills
Accomplishments
I assisted in patrols of the beaches during the COVID 19 pandemic and was making sure civilians was adhering to the curfew and were following the mask and social distancing protocol.
I worked full time at the vaccination center and later on a call center during the COVID 19 pandemic. I would take appointments and call people to remind them about their upcoming appointments and send our numbers to the higher up at the end of the say.