Aaliyah Julia
Dci Donor Services
Murfreesboro,TN
8
years of professional experience
Results-driven professional with a solid background in quality assurance and customer service at DCI Donor Services. Skilled in managing diverse tasks and supporting team initiatives, I enhance operational efficiency through collaboration and problem-solving. Expertise in product inspection and relationship management has led to improved quality and a 10% sales increase. Strong quality control skills ensure compliance with OSHA guidelines.
Work History
Tissue Labeling Associate
4 Years 7 Months- Discarded and rejected products and materials not conforming with specifications.
- Maintained a high standard of workmanship by using only approved data, materials, and tools.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted a random sampling of product quality.
- Inspected Products with accuracy, reporting problems or defects quickly.
- Documented findings and produced reports to aid management in assessing and correcting quality concerns.
- Streamlined data entry processes, improving accuracy in donor records management.
Warehouse Production Worker
1 Year 7 Months- Documented production information via daily system logs and discussed issues with management.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Resolved issues quickly to maintain productivity goals.
- Recorded information to keep records current and accurate.
- Organized and maintained accurate records in compliance with regulatory standards.
- Developed customized training materials to enhance user proficiency in Excel applications.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Trained new staff on best practices for managing physical and digital records effectively.
- Assisted in developing policies for records management to support organizational goals.
Sales Associate
2 Years 3 Months- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Developed customer relationship management strategies to enhance client engagement and retention.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Boosted sales by at least 10% by offering advice on purchases and promoting additional products.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction for all shoppers.
- Operated cash register efficiently, processing transactions accurately and maintaining balanced cash drawers.
Education
High School Diploma
Member of The National Society of High School Scholars
Skills
Quality assurance
Computer skills
Excellent Mathematical Skills
OSHA guidelines
Exceptional customer service
Sales training
Multi-tasking strength
Computer Skills
Customer relations
Complex Problem Solving
Product Inspection
Excellent people skills
Goal-oriented mindset
Auditing Techniques
Record management
Reporting and Analysis
Data entry proficiency
Timeline
Tissue Labeling Associate
Dci Donor Services
01.2022 - CurrentRead More
Warehouse Production Worker
Staffmark
05.2020 - 12.2021Read More
Sales Associate
Dollar General
03.2018 - 06.2020Read More
Wyoming Area Sec Ctr
High School Diploma
Read More