Aaliyah Kennedy
Camden
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing and collecting messages to facilitate communication. Positive and upbeat with strong relationship-building abilities and a hardworking mentality . Experienced Scheduler proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering 3 years of administrative and customer service experience.
Overview
3
3
years of professional experience
Work History
Scheduler/Registrar Coordinator
Whitfield Regional Hospital
2024.03 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand patient's appointment needs and bring levels within desired tolerances.
- Created comprehensive documentation of completed tasks and pending items for follow-up action with patient's appointment .
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Answered and managed incoming and outgoing calls while recording accurate messages for patients to doctor and nurses.
United States Army
Alabama Army National Guard
2022.05 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Desk Receptionist/ Ticket Accountant
University Of Alabama At Birmingham
2021.07 - 2022.05
- Resolved customer problems and complaints.
- Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
- Contributed to team efforts by completing additional projects as needed, ensuring seamless office functionality.
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
- Served as a reliable point of contact for both internal employees and external guests, fostering strong relationships across the board.
- Managed inventory levels of office supplies and maintained an organized workspace at all times.
Education
Biomedical Sciences
University of Alabama At Birmingham
Birmingham, ALHigh School Diploma -
Wilcox Central High School
Camden, AL06.2021
Skills
- Computer Skills
- Attention to Detail
- Data Entry
- Strong Work Ethic
- Customer Service
- Teamwork and Collaboration
- Effective Multitasking
- Schedule Coordination
- Problem-Solving
- Timesheet Management
Timeline
Scheduler/Registrar Coordinator
Whitfield Regional Hospital
2024.03 - Current
United States Army
Alabama Army National Guard
2022.05 - Current
Desk Receptionist/ Ticket Accountant
University Of Alabama At Birmingham
2021.07 - 2022.05
Biomedical Sciences
University of Alabama At Birmingham
High School Diploma -
Wilcox Central High School
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