Aaliyah Lax
Oakland,CA
Summary
Dynamic professional with experience at the NBA, excelling in event coordination and crowd management. Proven ability to enhance customer service and solve problems efficiently. Skilled in data collection and communication, consistently delivering results in fast-paced environments while maintaining a strong work ethic and commitment to quality assurance. Energetic and respected Runner boasting skills in foodservice and FOH operations. Hard worker and effective communicator. Reputation for contributing significantly to overall team efforts, customer service and efficiency.
Overview
8
8
years of professional experience
Work History
Stadium Operations Runner
NBA
San Francisco, California
02.2025 - Current
- Delivered items to various locations within the arena efficiently.
- Assisted with setup and breakdown of event equipment and supplies.
- Supported team members during game day operations and activities.
- Transported promotional materials for fans and sponsors during events.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Behavior Technician
Rising Star Sped Academy
Hayward, California
08.2023 - Current
- Assisted in collecting data on client progress and behaviors.
- Facilitated communication between clients, families, and the treatment team.
- Monitored client behavior and documented changes in real-time.
- Attended training sessions to enhance knowledge of behavioral techniques.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Implemented behavior intervention plans for clients with developmental disabilities.
- Planned and implemented individualized interventions as part of behavior treatment plans.
Server
Buffalo Wild Wings
Fremont, California
12.2021 - 07.2023
- Took and processed food and beverage orders accurately.
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and processed payments efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Stadium Operations Intern
JUMA VENTURES
Santa Clara, California
03.2019 - 11.2020
- Supported crowd management efforts during high-attendance games and events.
- Maintained communication with vendors to ensure timely delivery of services.
- Monitored facility cleanliness and addressed maintenance issues promptly.
- Provided customer service support for guests attending events at the stadium.
- Ensured compliance with all applicable health codes and regulations related to food preparation and service.
- Collaborated with vendors on purchasing decisions to minimize costs while ensuring quality products.
Community Service
Beechwood School
01.2018 - 02.2018
- 10 hours help at Beechwood School
- 6 hours Project 2020 with Brenda Villa
- Organized community service projects, encouraging youth involvement and civic responsibility.
- Oversaw the daily operations of a community service program.
Education
Associate of Science - Psychology
West Valley College
Saratoga, CA05-2025
High School Diploma -
Saint Francis High School
Mountain View, CA05-2021
Bachelor of Science - Psychology
Cal State East Bay
Hayward, CASkills
- Data collection
- Communication skills
- Problem solving
- Customer service
- Time management
- Emergency response
- Special projects
- Administrative tasks
- Strong work ethic
- Health and safety
- Safe food handling
- Behavioral assessment
- Behavior analysis
- Crowd management
- Event coordination
- Team collaboration
- Communication
- Quality assurance
- Planning
- Project planning
- Data management
Awards
Menlo Mavericks Water Polo award from Menlo Park mayor
Activities
- Water Polo, 04/01/18, Present, 4 years with the Menlo Mavericks coach Brenda Villa, 2 years at Saint Francis High School, 2 Junior Olympics Santa Cruz, Orange County, 1 year of JV competitive swim team, Practice everyday 2 hours 10 hours per week, 1-2 per game, 200 plus hours for water polo season
- Peninsula Bridge, 04/01/18, Present, 5 years summer school and Saturday school for college Prep
- Community Service, MONTH 2018, Present, 10 hours help at Beechwood School, 6 hours Project 2020 with Brenda Villa
- Shadowing hosting at Saint Francis High School, 08/01/20, Present, 20 plus hours of shadow hosting
Timeline
Stadium Operations Runner
NBA
02.2025 - Current
Behavior Technician
Rising Star Sped Academy
08.2023 - Current
Server
Buffalo Wild Wings
12.2021 - 07.2023
Stadium Operations Intern
JUMA VENTURES
03.2019 - 11.2020
Community Service
Beechwood School
01.2018 - 02.2018
Associate of Science - Psychology
West Valley College
High School Diploma -
Saint Francis High School
Bachelor of Science - Psychology
Cal State East Bay