Aaliyah Lucas
Dallas
Summary
Reliable, compassionate, and highly organized professional with experience in childcare and office management. Skilled in providing personalized care for children, ensuring safety, and fostering positive growth in a nurturing environment. Adept at handling administrative tasks, managing schedules, and maintaining smooth operations in a fast-paced office setting. Strong communication, multitasking, and problem-solving abilities with a proven track record of building positive relationships with both children and clients. Known for excellent time management and adaptability in diverse work settings.
Overview
5
5
years of professional experience
Work History
Private Nanny
Briones Family
06.2021 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
Receptionist
Talaveras Income Tax
12.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Front Desk Receptionist
J Cooper McKee MD
08.2019 - 02.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
High School Diploma -
Crossroads Academy
DeSoto, TX05-2019
Skills
- Organization skills
- Time management
- Interpersonal skillfulness
- Creative activity planning
- Positive reinforcement
- Schedule management
- Relationship building
- Family engagement
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Talaveras Income Tax
12.2022 - 04.2023
Private Nanny
Briones Family
06.2021 - Current
Front Desk Receptionist
J Cooper McKee MD
08.2019 - 02.2021
High School Diploma -
Crossroads Academy
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