- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Backpacking and Hiking
- Dance
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Aaliyah May
Kennewick
Summary
Dynamic retail professional with a proven track record at Wishes Toy Store, enhancing store operations and customer experience. Skilled in problem-solving and customer service, I've successfully mentored teams, boosted sales through strategic displays, and maintained high customer satisfaction. Demonstrates leadership and retail operations acumen, fostering positive work environments and efficient workflows.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Wishes Toy Store
09.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
PT Supervisor
Lucky Brand
01.2024 - 09.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Sales Associate
Target
08.2022 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Pacific Crest Online Academy
Richland, WA06-2024
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Customer relations
- Retail operations
Interests
Timeline
Assistant Store Manager
Wishes Toy Store
09.2024 - Current
PT Supervisor
Lucky Brand
01.2024 - 09.2025
Sales Associate
Target
08.2022 - 01.2024
High School Diploma -
Pacific Crest Online Academy
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