Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Aaliyah Mccullough

West Palm Beach,FL

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

PCC Medical Holdings
West Palm Beach, FL
11.2023 - Current
  • Creating a welcoming and professional first impression.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answering phones with adequate grammar.
  • Ensuring the reception area is fully equipped, clean, organized, and presentable.
  • Registering and scheduling patient/client appointments.
  • Insurance verification: verifying patient eligibility, collecting co-pays, and ensuring that all claims are accurate.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Scheduled and confirmed appointments for clients and staff.

Pharmacy Technician

Walgreens
Jupiter, FL
06.2022 - 10.2023
  • Greeting, accommodating needs and questions, and providing information about medications and pharmacy services.
  • Ensure that all products are rotated, within date, and properly displayed.
  • Restocked shelves with new supplies of medications as needed.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Processing insurance claims.
  • Verified prescriptions and drug labels, documents and packages.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.

Education

High School Diploma -

Forest Hill Community High School
6901 Parker Ave, West Palm Beach, FL 33405
05-2016

Skills

  • Customer service
  • Appointment scheduling
  • Insurance verification
  • Database management
  • Mail handling
  • Office organization
  • Communication skills
  • Time management
  • Telephone etiquette
  • File organization
  • Medication dispensing
  • Attention to detail
  • HIPAA
  • Supply restocking
  • Drug safety
  • Stocking shelves
  • Proper labeling
  • Healthcare regulations

Certification

  • CPR licensed
  • Pharmacy Technician
  • Licensed Cosmetologist

Reference

  • Tiffany Cummings 727-657-4892
  • Kema Barkley 561-601-7559
  • Frank Gorzynski 561-537-9349
  • Stacy Ann Clarke 917-841-5655

Timeline

Front Desk Receptionist

PCC Medical Holdings
11.2023 - Current

Pharmacy Technician

Walgreens
06.2022 - 10.2023

High School Diploma -

Forest Hill Community High School

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