Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaliyah Mendoza

Portland,OR

Summary

Proactive Server with extensive experience managing high-volume sections, corporate training, and opening new locations. Skilled in customer interaction, order accuracy, and team leadership. Adept at inventory management, conflict resolution, and creating memorable guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Tope
02.2023 - Current
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Managed sections of up to 12 tables simultaneously, both indoors and outdoors
  • Memorized and suggesting items on a seasonal menu as well as commonly rotating beers and liquor
  • Ensured food made it to the tables quickly from the menu
  • Provide excellent customer service by anticipating needs and responding promptly to requests.
  • Consistently provided support to team members through running and bussing tasks
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

Server/NRO

Fogo De Chao
01.2021 - 03.2023
  • Managed multiple tables simultaneously, prioritizing tasks to meet guest needs and maintain a smooth dining service
  • Corporate trained in order to travel and open new locations upholding the highest of standards
  • team leader training upwards of 20 people over a five week time period
  • worked closely with CEO/COO and other members of corporate Responsible for creating sections, delegating running side work and managing breaks
  • Provided a warm and inviting atmosphere to guests by promptly serving welcome drinks and accurately taking orders.
  • created memorable guest experiences while maintaining order accuracy and proper time management
  • able to stick with proper procedure and follow through on all steps of the process
  • take weekly/monthly food and liquor inventory as well as placing weekly/monthly orders to restock
  • ability to take on and support any position in the restaurant

Server

Benihana
07.2020 - 08.2021
  • Optimize service quality by actively listening and responding to customer requests
  • Promptly serve food orders and various hot and cold beverages to customers
  • Deliver menus to guests on arrival, take drink orders, and offer appetizer suggestions
  • comfortable delegating tasks in order to ensure a smooth open/close
  • Checked on each table regularly to ensure order accuracy and customer satisfaction manage multiple tables and courses

Education

High School Diploma -

Hillsboro Online Academy

Skills

  • Attention to detail
  • Conflict resolution
  • Teamwork
  • Adaptability and flexibility
  • High volume service
  • Able to work under acute pressure

Certification

OLCC


Oregon Food Handlers

Timeline

Server

Tope
02.2023 - Current

Server/NRO

Fogo De Chao
01.2021 - 03.2023

Server

Benihana
07.2020 - 08.2021

High School Diploma -

Hillsboro Online Academy

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Aaliyah Mendoza