Aaliyah Nevarez-Collins
Bonney Lake,WA
Summary
Proven track record in enhancing customer experiences and streamlining operations, as demonstrated at Crystal Mountain Shuttle, where my organizational skills and ability to remain calm under pressure led to seamless service delivery. Skilled in teamwork and problem-solving, I excel in fast-paced environments, consistently meeting and exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
Crystal Mountain Shuttle Attendant
Shuttle Bus Attendants
09.2021 - 12.2022
- Organized Shuttle services by checking customers and assigning parking
- Ensured the operation ran smoothly to get customers to their destination without complaints and following all safely protocols
- Collaborated with team members to improve overall service quality and guest experience.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Greeted customers and offered them assistance.
- Managed check-in and check-out process of items.
- Responded to guest requests for assistance, toiletries, and personal care items.
Little Caesars Pizza
Customer Relations Center
08.2022 - 02.2023
- Participated in ongoing training sessions to continuously hone skills as an umpire, staying updated on rule changes and enforcement techniques.
- Streamlined communication between coaches, players, and league officials through timely reporting of game results and incidents.
- Supported player development by providing constructive feedback on their performance during games.
- Facilitated smoother transitions between innings by efficiently managing game pacing and breaks.
Wendy
Crew Memeber
04.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor - Bussiness Manament
Clark Atlanta University
Atlanta, GA05.2028
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Problem Resolution
Calm Under Pressure
Organization and Time Management
Organizational Skills
Physical Activites
- I do side line and All-Star Cheer. These sports teach leadership roles, showing that you can lead and work effectively within a team, which is crucial in most work environments. It also helps with balancing sports with other responsibilities demonstrates your ability to manage your time efficiently and stay disciplined.
Timeline
Wendy
Crew Memeber
04.2023 - 07.2024
Little Caesars Pizza
Customer Relations Center
08.2022 - 02.2023
Crystal Mountain Shuttle Attendant
Shuttle Bus Attendants
09.2021 - 12.2022
Bachelor - Bussiness Manament
Clark Atlanta University
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