Overview
Work History
Education
Skills
References
Timeline
Generic

Aaliyah Regus-Robinson

Port Saint Lucie

Overview

12
12
years of professional experience

Work History

Front Desk Agent

holiday inn express & suites port saint lucie west
Port Saint Lucie
04.2025 - Current
  • Generated daily reports on occupancy levels and revenue metrics.
  • Ensured compliance with safety regulations per company standards.
  • Scheduled reservations for groups and special events efficiently.
  • Collaborated with colleagues to maintain smooth front desk operations.
  • Assisted guests with check-in, check-out, and provided service information.
  • Processed payments accurately, ensuring efficient transaction handling.
  • Maintained cleanliness of lobby area and stocked supplies as needed.
  • Responded to phone inquiries and provided information on hotel amenities.

Intern

Memorial Presbyterian Church/Providencia
02.2022 - 05.2022
  • Coordinated conferences, seminars, and workshops to enhance organizational efficiency.
  • Maintained comprehensive records of project-related activities for streamlined operations.
  • Supported event planning and execution for both virtual and in-person engagements.
  • Identified customer needs swiftly to facilitate effective service delivery.
  • Assessed areas for improvement, aiding decision-makers in strategic changes.
  • Shadowed staff to acquire advanced skills and knowledge.

Team Member

Rush Bowl
08.2021 - 09.2021
  • Streamlined productivity and efficiency through effective team collaboration.
  • Processed customer payments using cash registers with accuracy.
  • Assisted customers in product selection and ordering process to enhance satisfaction.
  • Received, processed, and stocked merchandise per store policies to ensure availability.
  • Achieved daily goals through teamwork and collaborative efforts.
  • Executed opening and closing duties, including setting up displays and cleaning sales floor.
  • Greeted customers warmly upon store entry to create welcoming atmosphere.
  • Organized inventory shelves for optimal access and maintained stock levels.

Team Member

Chick Fil ‘A
West Palm Beach
08.2018 - 03.2020
  • Ensured compliance with safety guidelines while operating machinery and stocking shelves.
  • Monitored food item expiration dates to guarantee freshness and quality.
  • Identified process improvement opportunities to enhance departmental efficiency.
  • Participated in new employee training sessions as needed to foster skill development.

Team Member

Wendy’s
Port Saint Lucie
02.2016 - 12.2019
  • Processed payments through cash registers for customer transactions.
  • Resolved customer inquiries promptly via phone regarding products and services.
  • Collaborated with team members to enhance productivity and achieve daily goals.
  • Provided exceptional customer service support to ensure satisfaction.
  • Performed opening and closing duties, including setting up displays and restocking items.
  • Greeted customers upon store entry with a friendly demeanor.
  • Organized inventory shelves for easy access and maintained stock levels.
  • Participated in training sessions for new employees as needed.

Babysitter

Day Care (early Arrivals)
Port Saint Lucie
09.2015 - 06.2016
  • Enforced discipline calmly and respectfully when necessary.
  • Assisted older children with homework assignments as directed by parents.
  • Organized creative activities to enhance children's physical, emotional, and social development.
  • Utilized strong organization and time management skills to maintain children's schedules.
  • Created safe environments by removing hazards and establishing clear boundaries and rules.
  • Established and maintained welcoming spaces for children from diverse backgrounds.
  • Taught children basic crafts, including painting, drawing, and decoration techniques.
  • Communicated with parents regarding daily activities, behaviors, and upcoming events.

Babysitter

Babysitters
Port Saint Lucie
01.2014 - 01.2015
  • Assisted with meal preparation, snack distribution, and bedtime routines for children.
  • Supported older children with homework assignments as directed by parents.
  • Enforced discipline calmly and respectfully when necessary.
  • Anticipated potential issues through effective problem-solving skills.
  • Established trust via consistent communication with parents and children.
  • Developed creative strategies to promote learning through daily activities.

Education

College - Youth Ministry

Palm Beach Atlantic University
West Palm Beach, FL
05.2022

High School - General Studies

Barnabas Christian Academy
Port Saint Lucie, FL
01.2018

Skills

  • Counseling
  • Customer service
  • Team collaboration
  • Multitasking
  • Team building
  • Leadership
  • Payment processing
  • Time management
  • Problem solving
  • Conflict resolution
  • Attention to detail
  • Child supervision
  • Activity organization
  • Homework assistance
  • Behavior management
  • Trust building
  • Activity planning
  • Childcare

References

References will be available upon request

Timeline

Front Desk Agent

holiday inn express & suites port saint lucie west
04.2025 - Current

Intern

Memorial Presbyterian Church/Providencia
02.2022 - 05.2022

Team Member

Rush Bowl
08.2021 - 09.2021

Team Member

Chick Fil ‘A
08.2018 - 03.2020

Team Member

Wendy’s
02.2016 - 12.2019

Babysitter

Day Care (early Arrivals)
09.2015 - 06.2016

Babysitter

Babysitters
01.2014 - 01.2015

College - Youth Ministry

Palm Beach Atlantic University

High School - General Studies

Barnabas Christian Academy

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Aaliyah Regus-Robinson