Aaliyah Regus-Robinson
Port Saint Lucie
Overview
12
12
years of professional experience
Work History
Front Desk Agent
holiday inn express & suites port saint lucie west
Port Saint Lucie
04.2025 - Current
- Generated daily reports on occupancy levels and revenue metrics.
- Ensured compliance with safety regulations per company standards.
- Scheduled reservations for groups and special events efficiently.
- Collaborated with colleagues to maintain smooth front desk operations.
- Assisted guests with check-in, check-out, and provided service information.
- Processed payments accurately, ensuring efficient transaction handling.
- Maintained cleanliness of lobby area and stocked supplies as needed.
- Responded to phone inquiries and provided information on hotel amenities.
Intern
Memorial Presbyterian Church/Providencia
02.2022 - 05.2022
- Coordinated conferences, seminars, and workshops to enhance organizational efficiency.
- Maintained comprehensive records of project-related activities for streamlined operations.
- Supported event planning and execution for both virtual and in-person engagements.
- Identified customer needs swiftly to facilitate effective service delivery.
- Assessed areas for improvement, aiding decision-makers in strategic changes.
- Shadowed staff to acquire advanced skills and knowledge.
Team Member
Rush Bowl
08.2021 - 09.2021
- Streamlined productivity and efficiency through effective team collaboration.
- Processed customer payments using cash registers with accuracy.
- Assisted customers in product selection and ordering process to enhance satisfaction.
- Received, processed, and stocked merchandise per store policies to ensure availability.
- Achieved daily goals through teamwork and collaborative efforts.
- Executed opening and closing duties, including setting up displays and cleaning sales floor.
- Greeted customers warmly upon store entry to create welcoming atmosphere.
- Organized inventory shelves for optimal access and maintained stock levels.
Team Member
Chick Fil ‘A
West Palm Beach
08.2018 - 03.2020
- Ensured compliance with safety guidelines while operating machinery and stocking shelves.
- Monitored food item expiration dates to guarantee freshness and quality.
- Identified process improvement opportunities to enhance departmental efficiency.
- Participated in new employee training sessions as needed to foster skill development.
Team Member
Wendy’s
Port Saint Lucie
02.2016 - 12.2019
- Processed payments through cash registers for customer transactions.
- Resolved customer inquiries promptly via phone regarding products and services.
- Collaborated with team members to enhance productivity and achieve daily goals.
- Provided exceptional customer service support to ensure satisfaction.
- Performed opening and closing duties, including setting up displays and restocking items.
- Greeted customers upon store entry with a friendly demeanor.
- Organized inventory shelves for easy access and maintained stock levels.
- Participated in training sessions for new employees as needed.
Babysitter
Day Care (early Arrivals)
Port Saint Lucie
09.2015 - 06.2016
- Enforced discipline calmly and respectfully when necessary.
- Assisted older children with homework assignments as directed by parents.
- Organized creative activities to enhance children's physical, emotional, and social development.
- Utilized strong organization and time management skills to maintain children's schedules.
- Created safe environments by removing hazards and establishing clear boundaries and rules.
- Established and maintained welcoming spaces for children from diverse backgrounds.
- Taught children basic crafts, including painting, drawing, and decoration techniques.
- Communicated with parents regarding daily activities, behaviors, and upcoming events.
Babysitter
Babysitters
Port Saint Lucie
01.2014 - 01.2015
- Assisted with meal preparation, snack distribution, and bedtime routines for children.
- Supported older children with homework assignments as directed by parents.
- Enforced discipline calmly and respectfully when necessary.
- Anticipated potential issues through effective problem-solving skills.
- Established trust via consistent communication with parents and children.
- Developed creative strategies to promote learning through daily activities.
Education
College - Youth Ministry
Palm Beach Atlantic University
West Palm Beach, FL05.2022
High School - General Studies
Barnabas Christian Academy
Port Saint Lucie, FL01.2018
Skills
- Counseling
- Customer service
- Team collaboration
- Multitasking
- Team building
- Leadership
- Payment processing
- Time management
- Problem solving
- Conflict resolution
- Attention to detail
- Child supervision
- Activity organization
- Homework assistance
- Behavior management
- Trust building
- Activity planning
- Childcare
References
References will be available upon request
Timeline
Front Desk Agent
holiday inn express & suites port saint lucie west
04.2025 - Current
Intern
Memorial Presbyterian Church/Providencia
02.2022 - 05.2022
Team Member
Rush Bowl
08.2021 - 09.2021
Team Member
Chick Fil ‘A
08.2018 - 03.2020
Team Member
Wendy’s
02.2016 - 12.2019
Babysitter
Day Care (early Arrivals)
09.2015 - 06.2016
Babysitter
Babysitters
01.2014 - 01.2015
College - Youth Ministry
Palm Beach Atlantic University
High School - General Studies
Barnabas Christian Academy