Aaliyah Rios
Springfield,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, offering superior language experience to bridge communication gaps for better understanding and productivity. Employ an empathic, mindful approach to avoid potential conflicts caused by a lack of cultural knowledge. Operate well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations. Proven history of punctuality and consistently great work. Committed to providing the best support and working quickly without sacrificing quality. Adaptable with expertise in personnel development, team collaboration, and resolving issues with customers, and management.
Overview
8
8
years of professional experience
Work History
Volunteer Coordinator
Clark County 4-H Camp
11.2015 - 06.2020
- Enhanced volunteer engagement by implementing effective recruitment strategies and organizing orientation sessions.
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
- Implemented innovative incentive programs to motivate volunteers, increasing overall participation levels.
Volunteer
Health Professions Affinity Community (HPAC)
11.2016 - 12.2017
- Empower youth to become engaged in the healthcare of their community by organizing and leading outreach events.
- Identifying health concerns in their local community & research to develop a project or service to address these concerns.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
Server
Texas Roadhouse
01.2019 - Current
- Memorize over 30 menu items and rotating specials to give customized recommendations to guests
- Swiftly and successfully resolve conflict resulting in customer satisfaction 100% of the time
- Maintain and enforce strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Interpreter Volunteer
Immigration Connection
11.2023 - Current
- Enhanced communication by providing accurate interpretation services between non-English speaking individuals and English speakers.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Ensured proper understanding of legal matters for non-English speaking clients through accurate court interpreting services.
- Streamlined the immigration process for newcomers by assisting with document translations, and expediting the completion of necessary paperwork.
Farm Intern
Brentlinger's Farm Stand
07.2021 - Current
- Enhanced crop yields by implementing sustainable farming practices and innovative techniques.
- Reduced water waste by optimizing systems and regularly monitoring.
- Promoted and sold crops, and other farm products to customers.
- Kept records of expenses and revenues to help management with budgeting.
- Strengthened relationships with customers through excellent customer service at farmers'' markets and other events.
- Supported the farm's financial success by keeping detailed records of expenses, sales, and inventory data.
- Strengthened community connections through volunteering at local agricultural events and promoting the farm''s mission.
Education
High school Diploma -
Global Impact STEM Academy
Springfield, OHCollege Credit Received -
Clark State Community college
Springfield, OHBachelor’s degree expected -
University of Dayton
Dayton, OhioSkills
- Interpretation Techniques
- Fluent Bilingualism
- Terminology Knowledge
- Order Management
- Delegating Work
- Database Management
- Farm Record Keeping
- Computer Skills
- Flexible Schedule
Accomplishments
- Collaborated with a team of 30+ students in the development of Language Project, translating over 900 phrases and the features of Isidore's site.
- As a summer camp counselor, during the Program Development, we designed and implemented engaging and age-appropriate camp programs and activities. Developed specialized workshops or themed events that received positive feedback from campers and parents. Contributed creative ideas to enhance the overall camp experience.
- Nominated for the leadership in service scholarship at UD
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports as a babysitter/Dogsitter
- At the IC, documented using Microsoft Excel to develop reports on spreadsheets effectively helping with clientele.
References
- Cynthia Payne Cynthia Payne, Interim Director of the Multi-Ethnic Education and Engagement Center, University of Dayton, cpayne2@udayton.edu
- Andrea (Andy) Zavakos, Senior Lecturer & Director, Sales Education Foundation, University of Dayton, azavakos1@udayton.edu
- Raymond Brentlinger, Farmer, Bretlingers Farm Stand, (937) 572-9946
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Interpreter Volunteer
Immigration Connection
11.2023 - Current
Farm Intern
Brentlinger's Farm Stand
07.2021 - Current
Server
Texas Roadhouse
01.2019 - Current
Volunteer
Health Professions Affinity Community (HPAC)
11.2016 - 12.2017
Volunteer Coordinator
Clark County 4-H Camp
11.2015 - 06.2020
High school Diploma -
Global Impact STEM Academy
College Credit Received -
Clark State Community college
Bachelor’s degree expected -
University of Dayton
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