Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Aaliyah Robles

Orange,Texas

Summary

Dynamic and results-driven professional with extensive experience at Academy Sports Outdoors, excelling in customer service and cash handling. Proven ability to lead teams, enhance customer satisfaction, and streamline operations. While also going to Great Plains Technology Center for welding and learning how to weld with different machines and different positions, I am focusing on communication and teamwork, learning about safety in a work environment, and being safe while welding. Being a welder with solid experience in welding techniques, safety protocols, and equipment maintenance.

Known for effective teamwork, adaptability, and consistent delivery of high-quality results. Reliable and skilled in fostering collaborative environment to achieve project goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Academy Sports Outdoors
04.2023 - 04.2024
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Conducted regular audits of register funds to minimize potential losses due to theft or error.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.

Cashier

Academy Sports Outdoors
04.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Reduced processing errors by meticulously following transaction procedures.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Team Member

Tractor Supply
10.2020 - 04.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Reduced wait times for customers by implementing more efficient checkout process.

Caregiver

Visiting Angles
04.2022 - 07.2022
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

PCA

Brookridge Retirement Comm
12.2021 - 04.2022
  • .
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.

Sales Associate

BootBarn
07.2021 - 09.2021
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.

Education

Certification - Welding

Great Plains Technology Center
Lawton, OK
05.2025

None - Welding

Guthrie Job Corps
Guthrie, OK
03.2020

High School Diploma - Education

Shiprock High School
Shiprock, NM
05.2018

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Flexible schedule
  • Cash register operation
  • Cash handling expertise
  • Store opening and closing
  • Money handling
  • Cashier training
  • Product restocking
  • Heavy lifting
  • Product knowledge
  • New hire training
  • Payment processing
  • Workflow coordination
  • Motivational skills
  • POS systems
  • Merchandise stocking
  • Online order picking
  • POS system operation
  • Deposit preparation
  • Transaction approvals
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Basic math
  • Cleaning and sanitizing
  • Active listening
  • Basic mathematics
  • Welding techniques
  • Cutting processes
  • Pipe welding
  • Welding equipment maintenance
  • Gas tungsten arc welding
  • Gas metal arc welding
  • Weld defects identification
  • Joint preparation
  • Material selection
  • Flux-cored arc welding
  • Teamwork and communication
  • Grinding and finishing
  • Structural welding
  • Shielded metal arc welding
  • Welding positions
  • Measurement and layout
  • Welding safety
  • Heat control
  • Power tools operation
  • Safety procedures
  • Measurement tools
  • Hand tools operation
  • Slag removal
  • MIG welding
  • Hand and power tool operation
  • Flat welding position
  • Surface grinding
  • Stick welding
  • Measurements and calculations
  • Equipment operation
  • Pipe fitting
  • Welding
  • Critical thinking
  • Edge joining
  • Fabrication
  • Vertical welding
  • Gas flow adjustments
  • Aluminum metal welding
  • Overhead welding position
  • Power tool operation
  • Shaping and cutting
  • Hand-forming workpieces
  • Straightedge measurements
  • Surface material preparation
  • Equipment selection
  • Wire feed machines
  • Defective material identification
  • Grinding skills
  • Teamwork and collaboration

Accomplishments

Competing in a Skills USA competition and getting third place. Over a TIG weldment, building a second weldment consisting of MIG, Stick, and Flux. Doing a segment on Oxy-Fuel cutting a square and a circle out.

Certification

Welder Certification Card- 6G SMAW

Timeline

Cashier Team Lead

Academy Sports Outdoors
04.2023 - 04.2024

Cashier

Academy Sports Outdoors
04.2023 - 04.2024

Caregiver

Visiting Angles
04.2022 - 07.2022

PCA

Brookridge Retirement Comm
12.2021 - 04.2022

Sales Associate

BootBarn
07.2021 - 09.2021

Team Member

Tractor Supply
10.2020 - 04.2023

Certification - Welding

Great Plains Technology Center

None - Welding

Guthrie Job Corps

High School Diploma - Education

Shiprock High School

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Aaliyah Robles