Hi, I’m
Aaliyah Rodriguez
Austin,Texas
Summary
Dynamic and dedicated professional with experience at Lone Star Circle Of Care, excelling in patient care and effective communication. Proven ability to enhance patient satisfaction through strong multitasking and prompt bedside service. Committed to continuous improvement, ensuring optimal outcomes in fast-paced environments.
Overview
5
years of professional experience
1
Certification
Work History
Lone Star Circle Of Care
Certified Medical Assistant
11.2022 - Current
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Dripping Springs Rehab Facility
Direct Support Professional
10.2020 - 01.2021
Job overview
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Education
Austin Community CollegeAustin, TX
None from Nursing
Goodwill Career And Technical AcademyAustin
from Medical Assistant
10.2022
Skills
- Good communication
- Strong work ethic
- Promptness and punctuality
- Guest satisfaction
- Phone etiquette
- Performance improvement
- Fast and efficient
- Friendly attitude
- Willing to learn
- Quick learner
- Safety conscious
- Goal oriented
- Effective multitasking
- Interactive communication skills
Certification
NRCPT
NRCMA
NREKGT
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
Lone Star Circle Of Care
11.2022 - Current
Direct Support Professional
Dripping Springs Rehab Facility
10.2020 - 01.2021
Austin Community College
None from Nursing
Goodwill Career And Technical Academy
from Medical Assistant
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