Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah Rodriguez

Dallas

Summary

Dynamic Supervising Manager at Workforce Staffing Services with a proven track record in employee development and cost reduction. Enhanced productivity through tailored training and improved retention via competitive compensation. Expert in Microsoft Excel, driving data-driven decisions that elevate customer satisfaction and foster teamwork. Achieved project goals on time and within budget.


Overview

6
6
years of professional experience

Work History

Supervising Manager

Workforce Staffing Services
07.2023 - Current
  • Delivered measurable results in cost reduction initiatives without sacrificing quality or customer satisfaction levels.
  • Enhanced employee productivity through regular performance evaluations and tailored training programs.
  • Increased staff retention through competitive compensation packages, comprehensive benefits, and opportunities for professional development.
  • Built strong alliances with vendors and suppliers to negotiate favorable contract terms that benefit both parties involved.
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Maintained an organized filing system for easy access to important documents when needed.
  • Improved customer satisfaction, addressing client concerns promptly and professionally.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

On-site Coordinator

Lone Star Staffing
01.2019 - 07.2023
  • Facilitated swift issue resolution by acting as the primary point of contact for clients, vendors, and team members.
  • Fostered a positive work environment that encouraged teamwork, open communication, and mutual respect among employees.
  • Improved operational efficiency by developing effective scheduling systems for personnel and resources.
  • Collaborated with cross-functional teams to optimize resource allocation and ensure project success.
  • Provided expert support for Microsoft applications, resolving technical issues quickly and efficiently.
  • Installed and configured server and workstation hardware, OS and custom applications.
  • Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients'' concerns.
  • Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recognized, documented, and advised on removal of hazards.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.

Education

Moises E Molina High School
Dallas, TX

Skills

  • Employee development
  • Innovation management
  • Troubleshooting and problem resolution
  • Data-driven decision making
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Payroll processing
  • Payroll adjustments
  • Maintaining files

Timeline

Supervising Manager

Workforce Staffing Services
07.2023 - Current

On-site Coordinator

Lone Star Staffing
01.2019 - 07.2023

Moises E Molina High School

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