Aaliyah Rodriguez
Locust Grove,GA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Goal-oriented Crew Member with proven history of successful commercial fishing. Expert at finding fishable areas using Lowrance and effectively setting up net equipment. Focused, efficient and tough worker with training in equipment maintenance. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
1
1
year of professional experience
Work History
Crew Member
Krystal's Restaurant
McDonough, GA
06.2021 - 07.2021
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas as needed.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Collaborated with team members to complete orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished serving stations with fresh food and cleaned up spills.
- Completed frozen drinks and desserts for customers, including milkshakes and ice cream.
- Maintained excellent attendance record, consistently arriving to work on time.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
Online Grocery Associate
Walmart
Locust Grove, Georgia
10.2020 - 05.2021
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Loaded and unloaded orders at customer's homes or locations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consulted with customers on food selections and custom order requests.
- Kept vehicle clean and neat to offer professional impression to every customer.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Education
Bachelor of Science - Psychology
University of West Georgia
Carrollton, GA05.2025
High School Diploma -
Luella High School
Locust Grove, GA05.2021
Skills
- Stocking and Replenishment
- Handling Complaints
- Calculating Bills
- Supply Ordering
- Packaging and Labeling
- Food and Beverage Service
- Inventory Management
- Attention to Detail
- Ingredient and Food Preparation
- Managing Orders and Deliveries
- Daily Food Preparation
- Critical Thinking
- Time Management and Prioritization
- Customer Service
- Collaboration and Teamwork
- Adaptability and Flexibility
- Cleaning and Sanitizing
- Safe Food Handling
- Food Production Processes
- Cash Drawer Operations
- Dependable and Cooperative
- Teamwork and Collaboration
- Cash Handling
- Multitasking and Organization
- Detail-Oriented
- Health and Safety Standards
- Quality Control
- Team Leadership
- DoorDash and UberEats
- Drive Thru Operations
- Customer Needs Assessment
- Food Running
- Resolving Complaints
- Food Processing
- Waste Reduction
- Problem Solving
- Conflict Resolution
- Accurate money handling
- Sales proficiency
- Online ordering familiarity
- Product knowledge
- Delivery management
Languages
English
Native or Bilingual
Timeline
Crew Member
Krystal's Restaurant
06.2021 - 07.2021
Online Grocery Associate
Walmart
10.2020 - 05.2021
Bachelor of Science - Psychology
University of West Georgia
High School Diploma -
Luella High School
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