Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aaliyah Royal

Andrews

Summary

Dynamic professional with extensive experience in customer service at Allsups and medical billing at HealthMark Group. Proven ability to resolve complex issues and enhance client satisfaction through effective communication and attention to detail. Skilled in medical billing processes and adept at fostering teamwork in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Customer service

Allsups
Andrews
10.2024 - Current
  • Manage transactions with customers using cash registers.
  • Ability to comprehend and give correct written instructions.
  • Issue receipts, refunds, changes, or tickets.

Medical Billing Specialist

HealthMark Group
Andrews
05.2021 - 10.2025
  • Reviewed patient accounts to ensure proper billing and payment procedures.
  • Communicated with insurance companies to resolve claim discrepancies promptly.
  • Coordinated with healthcare providers to gather necessary documentation for billing.

Customer service

Orange Leaf
Midland
12.2021 - 01.2024
  • Ensures a safe, secure, and legal work environment.
  • Manage transactions with customers using cash registers.
  • Resolve customer complaints, guide them, and provide relevant information.

Education

CCMA - Nursing

Stepful
01.2026

GED -

Ged Academy
Andrews, Texas
12.2023

Skills

  • Communication and leadership
  • Problem-solving and adaptability
  • Teamwork and active listening
  • Customer service and empathy
  • Attention to detail
  • Time management
  • Medical billing

References

Reference upon request.

Timeline

Customer service

Allsups
10.2024 - Current

Customer service

Orange Leaf
12.2021 - 01.2024

Medical Billing Specialist

HealthMark Group
05.2021 - 10.2025

CCMA - Nursing

Stepful

GED -

Ged Academy
Aaliyah Royal