Aaliyah Ruiz
Nederland,Texas
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Teacher's Assistant
Bob Hope School
09.2023 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
- Worked as a bilingual instructor
- Worked on translating between the students and teach as well as with parents.
Insurance Receptionist
State Farm
05.2023 - 08.2023
- Improved customer satisfaction by providing prompt and accurate information on insurance policies and procedures.
- Streamlined appointment scheduling for agents, resulting in increased efficiency and productivity.
- Enhanced office organization by maintaining updated client files and records.
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Assisted in the resolution of client issues, demonstrating empathy and professionalism at all times.
- Managed incoming calls efficiently, directing inquiries to appropriate personnel for timely responses.
- Worked on Excel, Microsoftword, Files
Photography Assistant
Kevin J Keller Photography
01.2018 - 08.2022
- Planned and prepared for on-location and studio shoots.
- Managed the schedule by assessing daily assignments and coordinating duties.
- Organized studio by putting away equipment and filing paperwork.
- Consulted with supervisors to handle unusual problems and alter existing equipment.
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at the beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Assisted clients with creative ideas for photography needs.
Education
Bachelor of Science - Speech And Hearing
Lamar University
Beaumont, TX05.2023
Skills
- Verbal and Written Communication
- Client Relations Strength
- Event Planning
- Data Evaluation
- Public Speaking
- Advising and Coaching
- Educational Feedback
- Positive Interactions
- Active Learning
- Bilingual Communication
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Bob Hope School
09.2023 - Current
Insurance Receptionist
State Farm
05.2023 - 08.2023
Photography Assistant
Kevin J Keller Photography
01.2018 - 08.2022
Bachelor of Science - Speech And Hearing
Lamar University
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