Aaliyah Smith
Louisville,KY
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring seven years of relevant work experience to your team.
Overview
7
7
years of professional experience
Work History
Patient Access Registrar
UOFL Jewish Hospital
01.2025 - Current
- Facilitated patient check-in processes to enhance workflow efficiency.
- Verified insurance eligibility and benefits for accurate patient billing.
- Managed appointment scheduling to optimize clinic resources and patient flow.
- Collaborated with clinical staff to ensure timely updates of patient information.
Radiology Student
Jefferson Community and Technical College
08.2019 - 05.2025
- Conducted comprehensive studies and practical applications in radiographic procedures under the supervision of certified radiologic technologists at Jefferson Community and Technical College.
- Mastered the use of diagnostic imaging equipment, ensuring the production of high-quality images while adhering to strict safety protocols to minimize radiation exposure to patients and staff.
- Collaborated with a diverse healthcare team to provide exceptional patient care, maintaining sensitivity to patients' needs and confidentiality with personal health information.
- Participated in rigorous academic coursework and hands-on clinical rotations, developing a strong foundation in anatomy, patient positioning, and examination techniques.
- Assisted in performing a variety of radiologic exams, including but not limited to X-rays tailoring approaches to individual patient circumstances.
- Demonstrated proficiency in digital imaging technology and radiology information systems, contributing to the efficient operation of the radiology department.
- Engaged in continuous learning and professional development activities to stay abreast of emerging trends and advancements in the field of radiologic technology.
- Upheld the highest standards of professionalism and ethical conduct in all interactions with patients, peers, and instructors at Jefferson Community and Technical College.
E-Commerce Clerk/Front End Cashier
Kroger
09.2024 - 01.2025
- Managed and executed online orders with precision, ensuring customer satisfaction by accurately selecting and packaging items as per individual preferences and specifications.
- Operated front-end cash registers, handling customer transactions swiftly and efficiently while maintaining a friendly and professional demeanor.
- Upheld company standards by maintaining a clean and organized checkout area, contributing to a positive shopping experience for all customers.
- Assisted in inventory management by restocking shelves and conducting periodic inventory counts to ensure availability of products and minimize discrepancies.
- Demonstrated adaptability by cross-training in various departments, providing flexibility and support to meet the dynamic needs of the store operations.
- Resolved customer issues and inquiries with a solution-oriented approach, fostering trust and loyalty through excellent service and communication.
- Collaborated with the e-commerce team to streamline online order processes, resulting in improved order fulfillment times and customer satisfaction rates.
EHR Technician
Norton Hospital
02.2023 - 07.2024
- Conducted comprehensive analysis of patient safety data and disease management outcomes, providing crucial information for legal inquiries and medical record requests.
- Enhanced EHR software functionality, including EPIC and PowerShare, to streamline clinical workflow and improve patient care.
- Delivered comprehensive training to new staff on procedural protocols, compliance regulations, and performance optimization techniques.
Guest Services Associate
Norton Hospital
08.2021 - 02.2023
- Provided customer support by welcoming guests, responding to inquiries, and facilitating check-in and check-out processes, enhancing visitor satisfaction and engagement.
- Conducted training for new employees, ensuring adherence to hospital protocols and fostering a high-performance work environment.
- Managed front desk activities, focusing on maintaining the institution's reputation, optimizing staff performance, and improving operational workflows.
Assistant Teacher
Bright Horizons
04.2021 - 08.2021
- Collaborated with educators to develop and refine lesson plans, enhancing class engagement and identifying opportunities for instructional improvement.
- Managed classroom operations, including student assignments and records, while substituting for the lead teacher to ensure educational continuity.
- Delivered individual and group support to students, monitoring their academic progress and contributing to a structured learning environment.
Package Handler
UPS
06.2020 - 01.2021
- Utilized hand-held scanners and maintained physical logs to ensure precise tracking of package movements.
- Assembled and sealed parcels, ensuring their proper distribution by loading them into designated delivery vehicles.
- Conducted thorough inspections of incoming and outgoing shipments to maintain accuracy and minimize discrepancies.
Hostess/to Go Server
Texas Roadhouse
12.2019 - 07.2020
- Coordinated table setups to enhance guest satisfaction and encourage repeat patronage.
- Utilized POS systems for order placement, billing management, and distribution of complimentary items.
Clinical Student
Central High School
07.2018 - 05.2019
- Delivered hospital-compliant clinical expertise during clinical rotations, fostering effective rapport with patients, families, staff, and physicians.
- Supported patients through their rehabilitation process, contributing to their recovery journey.
Education
Associate of Arts -
Jefferson Community And Technical College
Louisville, KY, United States05-2026
Associate in Applied Science - Radiology
Jefferson Community And Technical College
Louisville, KY, United States05.2025
High School Diploma - undefined
Central High School
Louisville, KY, United States06.2019
Skills
- Creative Solutions/Problem-Solving Abilities
- Excellent People Skills
- Guest Satisfaction/Collaboration Talent
- Excellent Performance Strategies
- Communication Skills
- Initiative and Enterprise
- Self-Management
- Patient Care
- Problem-Solving
- Time Management
- Teamwork
- Adaptability
Timeline
Patient Access Registrar
UOFL Jewish Hospital
01.2025 - Current
E-Commerce Clerk/Front End Cashier
Kroger
09.2024 - 01.2025
EHR Technician
Norton Hospital
02.2023 - 07.2024
Guest Services Associate
Norton Hospital
08.2021 - 02.2023
Assistant Teacher
Bright Horizons
04.2021 - 08.2021
Package Handler
UPS
06.2020 - 01.2021
Hostess/to Go Server
Texas Roadhouse
12.2019 - 07.2020
Radiology Student
Jefferson Community and Technical College
08.2019 - 05.2025
Clinical Student
Central High School
07.2018 - 05.2019
High School Diploma - undefined
Central High School
Associate of Arts -
Jefferson Community And Technical College
Associate in Applied Science - Radiology
Jefferson Community And Technical College