Overview
Work History
Education
Timeline
Babysitter

Aaliyah Stiefel

Claremont,CA

Overview

6
6
years of professional experience
1
1
Language

Work History

Kids Club Team Member

Chuze Fitness
10.2023 - Current
  • Supported cross-functional teams and Operations departments through a hybrid role, contributing to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Developed and trained new and existing team members by relaying information on company procedures, safety protocols, and performance standards.
  • Recognized with MVC and 'Upstanding' awards for consistently exceeding expectations and modeling professionalism.
  • Addressed customer and staff concerns with empathy and timely resolution, improving satisfaction and workplace morale.
  • Maintained availability and reliability by covering shifts across multiple locations, including during holidays and peak periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Developed strong cooperative relationships with coworkers and managers.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Supervised children in a structured, safe environment, leading age-appropriate activities, and ensuring parent communication.
  • Maintained child safety and sign-in/out protocols in compliance with gym policy.
  • Promoted a welcoming environment for families, improving retention through excellent service, and attention to member needs.

Real Estate Virtual Assistant

My Home Group
06.2022 - 10.2023
  • Monitored emails, organized inbox, and prioritized messages for higher-ups.
  • Set up virtual Zoom meetings, invited guests, and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Conferred with customers by telephone, chat, or email to provide information.
  • Answered and screened calls to provide information, schedule appointments, and take detailed messages.

Crew Member

21 Choices LLC
04.2021 - 08.2023
  • Worked as a 'Crew Member' employee, but performed several 'Supervisor' responsibilities.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Enhanced and supported team efficiency while working and covering at all locations.

Babysitter

The Lechuga Family
01.2020 - Current
  • Cared for a 7-year-old boy (type-1 diabetic) and an 12-year-old boy during parents evening absences
  • Ensure children were showered, fed and in bedrooms ready for bed prior to parents return
  • Created new games and activities to help the getting in bed process easier
  • Monitored and tested blood glucose levels to ensure they are within proper range

Babysitter

The Espino Family
01.2020 - Current
  • Looked after a 2-year-old girl, 5-year-old boy and a 7-year-old boy
  • Took children to parks in local neighborhood
  • Helped 5 and 7 year old boys with homework and other school related activities, increasing 7-year-olds quiz scores
  • Created interesting home learning activities/games such as watercolor paintings and light exercises

Education

Current Student -

Mt. San Antonio College
Walnut, CA
08.2025

Graduate - undefined

Claremont High School
Claremont, CA
06.2023

Timeline

Kids Club Team Member

Chuze Fitness
10.2023 - Current

Real Estate Virtual Assistant

My Home Group
06.2022 - 10.2023

Crew Member

21 Choices LLC
04.2021 - 08.2023

Babysitter

The Lechuga Family
01.2020 - Current

Babysitter

The Espino Family
01.2020 - Current

Graduate - undefined

Claremont High School

Current Student -

Mt. San Antonio College

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Aaliyah Stiefel