Dedicated and ambitious Legal Studies graduate from the University of Central Florida, currently pursuing a Master of Public Administration with a passion for impactful leadership and public service. Proven track record of success in operations management, legislative support, and community-based work. Experienced in managing remote business operations, supporting a state legislator at the Florida Capitol, and fostering educational growth in early childhood settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Floating Lotus Therapeutic Spa and Health Center
01.2021 - Current
As an Operations Manager, I am responsible for overseeing various aspects of daily operations to ensure the smooth functioning of the business. My key responsibilities included:
Payroll Management: I effectively manage payroll processes, ensuring accurate and timely payment to employees
Hiring Processes: I lead the recruitment and hiring processes, including sourcing candidates, conducting interviews, and onboarding new employees to build a skilled and cohesive team.
Scheduling: I create and maintain employee schedules to optimize staffing levels and meet operational needs while balancing employee preferences and availability.
Daily Operations: I implement strategies to streamline daily operations and enhance efficiency, including monitoring workflow, resolving operational issues, and implementing process improvements.
Marketing Oversight: I collaborate with marketing teams to develop and execute marketing strategies to promote the business, attract customers, and drive revenue growth.
Client Conflict Solutions: I address client concerns and conflicts promptly and effectively, ensuring high levels of customer satisfaction and retention.
End-of-Year Reports: I compile and analyze data to prepare comprehensive end-of-year reports, providing insights into business performance, trends, and areas for improvement. These reports include analyzing over $100k in sales.
Inventory Management: I manage inventory levels, track stock levels, and conduct regular inventory audits to optimize inventory turnover and minimize shortages or excess stock.
Ordering Supplies and Products: I oversee the procurement process, including sourcing suppliers, negotiating contracts, and ordering supplies and products to meet operational needs while maintaining cost-effectiveness.
Overall, as an Operations Manager, I play a pivotal role in ensuring the efficient and effective functioning of the business by managing various operational processes, fostering a positive work environment, and driving overall business success.
Legislative Intern
Office of Representative Debbie Mayfield
02.2025 - 05.2025
Selected as one of 20 students for the University of Central Florida’s Legislative Scholars Internship Program
Relocated to Tallahassee to serve full-time at the Florida Capitol, where I was assigned to support the office of Representative Mayfield
Conducted policy research and bill tracking to assist in advancing the Representative’s legislative priorities
Managed the Representative’s daily schedule, including committee meetings, constituent appointments, and legislative events
Compiled and maintained the calendar of constituent meetings, ensuring accurate scheduling and preparation
Attended committee hearings and drafted detailed notes to aid in legislative follow-up
Monitored bill progress and voting outcomes to provide timely updates
Maintained organized records, legislative documents, and communication logs to ensure efficient office operations
Demonstrated professionalism, discretion, and strong organizational skills in a fast-paced legislative environment
Lead Teacher
Kid City USA
07.2020 - 01.2021
Planned and developed comprehensive lesson plans to facilitate learning in various subjects, including art, science, math, and sensory activities.
Led engaging and interactive art, science, math, and sensory activities to promote cognitive, emotional, and physical development in children.
Ensured the safety and well-being of children by creating and maintaining a secure and nurturing learning environment.
Managed food and beverage distribution, adhering to all sanitation requirements to maintain a hygienic classroom environment.
Communicated effectively with parents, discussing upcoming class events and providing updates on children's progress and development.
Maintained organized paperwork and documentation, ensuring accuracy and compliance with regulatory standards.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Assistant Teacher
Monarch Children's Academy
01.2019 - 08.2019
Assisted in the planning and development of lesson plans to support learning across various subjects, including art, science, math, and sensory activities.
Provided support and guidance to lead teachers during art, science, math, and sensory activities to promote children's cognitive, emotional, and physical development.
Ensured the safety and well-being of children by assisting in the maintenance of a secure and nurturing learning environment.
Supported lead teachers in managing food and beverage distribution, following all sanitation requirements to uphold classroom hygiene standards.
Collaborated with lead teachers to communicate effectively with parents, assisting in discussions about upcoming class events and children's progress.
Assisted in maintaining organized paperwork and documentation, contributing to accurate record-keeping and compliance with regulatory standards.
Contributed to fostering a positive and inclusive classroom environment that facilitated learning and growth for all children.
Demonstrated a willingness to learn and grow by seeking feedback and actively participating in professional development opportunities.
Education
Bachelor of Arts - Legal Studies
University of Central Florida
Orlando, FL
05-2025
Study Abroad - Bangkok, Thailand
University of Central Florida
Orlando, FL
06-2024
Associate of Arts -
Santa Fe College
Gainesville, FL
05-2023
High School Diploma -
Timber Creek High School
Orlando, FL
05-2019
Skills
Leadership
Teamwork and Collaboration
Communication
Conflict Resolution
Typing/Computer
Time Management
Adaptability
Certification
CDA, DCF, and First Aid Certifications January 2019
Receptionist / Appointment Coordinator at Therapeutic Self-Care Mental Health Counseling CenterReceptionist / Appointment Coordinator at Therapeutic Self-Care Mental Health Counseling Center