Administrative Assistant
Advantage Gourmet Importers
Wallington, NJ
03.2015 - 07.2017
- Managed phone lines, assisted customer with inquiries, delivery and billing issues
- Corresponded with customers and vendors via phone, email, fax to take and receive orders
- Created and prepared invoices for delivery, billing and payments
- Processed incoming customers’ payments, recorded in database and filed invoices
- Assured accounts were balanced by the end of the day
- Composed and sent, emails, letters and special forms
- Modified and updated company accounts, database, external website and catalogs
- Initiated collection by sending bill reminders and contacting customers to resolve balances
- Generated reports as needed; created and modified spreadsheets
- Prepared PO requisitions to order inventory and supplies.