Aaliyah Thompson

Adept at leveraging problem-solving and communication skills honed at Discover Financial Services, I excel in customer assistance and software management. My proactive approach has significantly reduced inventory errors by 15% and ensured a 98% client satisfaction rating, showcasing my ability to enhance operational efficiency and customer experience. Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up.

Providing detailed product information, troubleshooting, and resolving issues, Clear verbal and written communication, active listening, conflict resolution, Upselling, cross-selling, assisting in meeting sales goals, Identifying customer needs, offering solutions, de-escalating difficult situations, Familiar with CRM systems, data entry, and Microsoft Office Suite, Managing inbound/outbound calls, call routing, case documentation