Crew Member
Dunkin Donuts & Baskin Robbins
New Port Richey, Florida
09.2024 - Current
- Multitasking
- Communication
- Team work
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Wiped down tables and equipment, swept and refilled stock.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Scrubbed and polished counters to remove debris and food.
- Brewed and served coffee and tea with preferred add-ins.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Warmly greeted visitors to promote great customer service and positive ordering experience.