Aaliyah Wroten
Panorama City,CA
Summary
Hardworking and reliable employee with extensive experience in operating cash registers, stocking merchandise, and delivering excellent customer service. Highly organized, proactive, and punctual. Excels in team settings and thrives on taking on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills contribute to the ability to work effectively unsupervised and quickly master new skills. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Fashion Nova
11.2023 - Current
- Providing outstanding customer service pursuant to company standards, achieving individual sales goals, driving team collaboration, maintaining merchandising standards, and safeguarding company assets
- Demonstrate a working knowledge of all retail merchandise including price, special product considerations
- Strong organizational skills and ability to multitask in a fast-paced environment
- Maintain an awareness of all promotions, product, and eCommerce advertisements
- Create and foster a culture that ensures the customer centric retail experience
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Team Member
Charley’s Cheesesteak’s and Wings
09.2023 - 03.2024
- Acts in a friendly and helpful manner toward customers and co-workers at all times
- Performs all duties in Stations (Grill, Fryer, Drinks, Food Prep)
- Operates Grill and sales register and makes accurate change quickly and efficiently
- Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Cashier
Burger King
04.2022 - 06.2023
- Employee Training Cleaning and Sanitizing
- Operated cash register or POS system to receive payment by cash, check and credit card
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Trained new team members in cash register operation, stock procedures and customer services
- Accepted cash and credit card payments, issued receipts and provided change
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
High School Diploma - undefined
Ulysses S. Grant Senior High School
Van Nuys, CASkills
Cash Handling
Timeline
Sales Associate
Fashion Nova
11.2023 - Current
Team Member
Charley’s Cheesesteak’s and Wings
09.2023 - 03.2024
Cashier
Burger King
04.2022 - 06.2023
High School Diploma - undefined
Ulysses S. Grant Senior High School