Aaliyah Young
Ashburn,Ga
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE ASSISTANT
Turner RSAT Facility
Sycamore, Ga
07.2023 - Current
- Maintained files and filing, assisted in the preparation of presentations, maintained office supplies inventory, proofread documents, established professional relationships, provided administrative support, developed and maintained filing systems.
- Conducted intake assessments for clients to determine their needs and eligibility for various services.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to management team including preparing reports and presentations.
- Prepared agendas for board meetings along with taking minutes during sessions.
COLLECTOR/SALES
Farmers Home Furniture
Tifton, Ga
10.2022 - 06.2023
- Managed customer accounts by obtaining payment information and updating records.
- Verified customer account balances and processed payments accordingly.
- Reviewed credit applications and approved or denied them based on established criteria.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone and set up recurring drafts.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Worked with fellow sales team members to achieve group targets.
- Engaged customers in friendly, professional dialogue to determine needs.
ONLINE PERSONAL SHOPPER
Walmart
Tifton, Ga
04.2021 - 10.2022
- Greeted customers and provided excellent customer service.
- Assisted in selecting items according to customer preferences.
- Secured and stored items until customer pickup.
- Processed customer orders accurately and efficiently.
- Worked quickly to locate products on store shelves and meet order deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
EXECUTIVE ASSISTANT
Jackson Tax Service
Tifton, Ga
12.2020 - 10.2022
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Answered telephone calls from customers or clients providing assistance.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Provided administrative support to senior management team.
- Greeted visitors, clients and guests in a professional manner.
- Entered data into databases accurately and efficiently.
- Performed accounting or financial analysis.
FRONT END TEAM LEADER
Lowe's Home Improvement
Tifton, Ga
02.2020 - 04.2021
- Assigned and monitored daily tasks for the front-end team members.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
Education
BBA - Business Administration
Walden University
Minneapolis, MN12-2024
Associate of Applied Science - Business Administration And Management
Southern Regional Technical College
12-2022
High School Diploma -
Turner County High School
05-2020
Skills
- Correspondence and Memos
- Payroll and Benefits Administration
- Account Management
- Calendar and Scheduling Software
- Visitor Greeting
- Microsoft Project
- Access Controls
- Microsoft Excel
- Administrative Oversight
- Google Drive
- Customer Service
- Business Administration
- Administrative Support
Certification
- Human Resource Specialist
- Management & Leadership Specialist
- Operations Management Specialist
- Technical Management Specialist
Timeline
ADMINISTRATIVE ASSISTANT
Turner RSAT Facility
07.2023 - Current
COLLECTOR/SALES
Farmers Home Furniture
10.2022 - 06.2023
ONLINE PERSONAL SHOPPER
Walmart
04.2021 - 10.2022
EXECUTIVE ASSISTANT
Jackson Tax Service
12.2020 - 10.2022
FRONT END TEAM LEADER
Lowe's Home Improvement
02.2020 - 04.2021
BBA - Business Administration
Walden University
Associate of Applied Science - Business Administration And Management
Southern Regional Technical College
High School Diploma -
Turner County High School
- Human Resource Specialist
- Management & Leadership Specialist
- Operations Management Specialist
- Technical Management Specialist
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