Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Work Availability
Work Preference
Generic

Aaliyah K. Hakeem

PIO - Public Information Officer
Chattanooga,TN

Summary

While employed with the Hamilton County Government, I excelled as a Court Clerk, enhancing court efficiency and public trust through expert management of case files and meticulous document preparation. My strong organizational skills and proficiency in preparing court dockets and issuing orders of the court along with my strong knowledge of court documents and legal terms have allowed me to become an effective spokesperson focusing on delivering tangible results for public information, and image as a communication leader with exceptional, writing, speaking and public relations strategies in high-pressure situations.

I am also skilled in pitching stories and engaging media to promote specific talking points, writing press releases, managing interviews and engaging media to promote specific talking points.

Overview

31
31
years of professional experience

Work History

Court Clerk

Hamilton County Government
05.2008 - 05.2024
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Provided assistance to attorneys and court personnel in courtroom
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Increased court efficiency by processing legal documents and maintaining accurate case records.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Prepared court orders and judgments for signature.
  • Reviewed court documents to process subpoenas, motions and pleadings.
  • Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
  • Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
  • Assisted judges in streamlining court proceedings through diligent research and preparation of case materials.
  • Maintained and updated electronic databases to accurately and securely store court documents.
  • Coordinated courtroom proceedings and enforced adherence to proper procedures.
  • Promoted transparency within the judicial system by accurately entering case details into electronic databases.
  • Improved workflow efficiency through regular review and updating of internal policies related to court clerk duties.
  • Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
  • Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
  • Reduced clerical errors by implementing quality control measures when handling sensitive information.
  • Enhanced communication between legal professionals by promptly distributing correspondence and case updates.
  • Streamlined intake procedures for new cases, allowing faster assignment to appropriate judicial personnel.
  • Performed routine data entry or document management.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.

Public Relations Coordinator

Erlanger Health System
Chattanooga, TN
1993.03 - 2003.10
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Public Housing Administrator

Chattanooga Housing Authority
Chattanooga, TN
09.2003 - 08.2007
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Education

Master of Science - Master of Theology/Divinity

Olivet Baptist Church School of Theology
Chattanooga, TN
03.2034

Bachelor of Arts - Communications/Broadcast Journalism

University Tennessee @ Chattanooga
Chattanooga, TN
05.1988

Skills

  • Problem-solving abilities
  • Researching skills
  • Public Service
  • Activity Coordination
  • Active Listening
  • Strong Organization
  • Talking Points Expertise
  • Promotional Campaigns
  • Corporate Social Responsibility
  • Information Gathering
  • Media Contacts Management
  • Time Management
  • Media Relations
  • Crisis Response
  • Internal Communications
  • Communication Strategies
  • Creative Strategies
  • Press Release Writing
  • Newsletter Development
  • Public Relations
  • Press Materials
  • Presentation Materials
  • Providing Briefings
  • Press Coverage
  • Spokesperson Experience

Timeline

Court Clerk

Hamilton County Government
05.2008 - 05.2024

Public Housing Administrator

Chattanooga Housing Authority
09.2003 - 08.2007

Public Relations Coordinator

Erlanger Health System
1993.03 - 2003.10

Master of Science - Master of Theology/Divinity

Olivet Baptist Church School of Theology

Bachelor of Arts - Communications/Broadcast Journalism

University Tennessee @ Chattanooga

Accomplishments

  • Authored numerous articles published in Hospital Newsletter The Baroness 1993
  • Collaborated with team of 4 in the development of Erlanger Airshow 1994
  • Planned and executed a successful public relations campaign that resulted in national media coverage in Commercial Advertisement for Erlanger Heath System's Life Force Helicopter
  • Planned, executed, wrote and produced The Pulpit Politics & People Talk Show successfully viewed over several social media platforms (2021 - to Present)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Healthcare benefits401k matchPaid time offWork-life balance
Aaliyah K. HakeemPIO - Public Information Officer