Aalliyah Contreras
Las Vegas,NV
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
9
9
years of professional experience
Work History
Test Driver
ROUSH Performance
03.2025 - Current
- Increased vehicle safety by performing comprehensive pre-drive inspections and reporting defects promptly.
- Promoted a culture of continuous improvement by actively participating in training sessions and staying informed about industry advancements.
- Enhanced testing efficiency with thorough documentation of test results and findings for engineering teams'' review.
- Assisted engineers in the validation process of new software releases through rigorous test drives under diverse environments.
- Supported prototype vehicle launches by conducting extensive durability tests and identifying areas for improvement.
Supervisor
Oppizi
03.2023 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Team Leader
The Boring Company
06.2019 - 01.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Food and Beverage Attendant
Walt Disney Company
01.2018 - 09.2019
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Cashier Team Lead
Venice Eats
01.2017 - 01.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
Physiology
Cypress College
Cypress, CAHigh School Diploma -
John F. Kennedy High School
La Palma, CA04-2016
Skills
- Vehicle handling expertise
- Strong communication skills
- Teamwork and collaboration
- Continuous learning mindset
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Test Driver
ROUSH Performance
03.2025 - Current
Supervisor
Oppizi
03.2023 - 08.2023
Team Leader
The Boring Company
06.2019 - 01.2023
Food and Beverage Attendant
Walt Disney Company
01.2018 - 09.2019
Cashier Team Lead
Venice Eats
01.2017 - 01.2019
Physiology
Cypress College
High School Diploma -
John F. Kennedy High School
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