Aalyiah Perkins
Goodyear,AZ
Summary
Enthusiastic Head Cashier with two years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Diligent customer service lead skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Little Ceasars Pizza
06.2022 - Current
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Mentored new team members on POS system operation, customer service strategies, and sales goals
- Developed strong rapport with regular customers by delivering personalized service that fostered loyalty towards brand
Lead Dispatcher
Hussel Trucking Company
12.2020 - 06.2022
- Developed strong relationships with clients to foster collaborative working relationship and improve overall response efforts.
- Assisted in training new hires on dispatch protocols, contributing to well-prepared workforce.
- Coordinated logistics for special events or large-scale incidents, ensuring adequate resource allocation and timely response efforts.
- Liaised with external companies such as Walmart, Swift Transportation and Knight Transportation to coordinate new load routes for more efficient delivery times.
- Supported efficient scheduling processes, arranging staff coverage for shifts and managing time-off requests.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
Education
Associate of Arts - Law (Pre-Law)
Glendale Community College
Glendale, AZ 05.2024 - 06.2024
Skills
Problem-solving aptitude
Task Prioritization
System implementation
Issue and Complaint Resolution
Computer Proficiency
Interpersonal Communication
Timeline
Associate of Arts - Law (Pre-Law)
Glendale Community College
05.2024 - 06.2024
Cashier Team Lead
Little Ceasars Pizza
06.2022 - Current
Lead Dispatcher
Hussel Trucking Company
12.2020 - 06.2022