Aamari Thomas-Griffin
Conyers,GA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
4
4
years of professional experience
Work History
Medical Support Assistant
Atlanta VA Medical Center
Decatur, GA
09.2023 - Current
- Greeted patients and visitors, verified patient information and scheduled appointments.
- Performed clerical tasks such as answering phones, filing records, scheduling tests and preparing charts.
- Ordered office supplies as necessary to ensure adequate stock levels for daily operations.
- Verified insurance coverage for treatments prior to appointment confirmation or procedure scheduling.
- Scheduled surgeries and procedures according to departmental policies and procedures.
- Updated patient demographic information in the EHR system upon verification of accuracy.
- Responded promptly to inquiries from patients or other healthcare providers regarding services offered at the facility.
- Verified accurate patient demographic and insurance information to enter into electronic medical system.
- Answered telephone calls, recording accurate messages and relaying to designated staff.
- Scheduled appointments for patients via phone and in person.
- Documented notes during patient visits.
Sales Associate
DTLR
Conyers, GA
02.2021 - 09.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Suggested ideas for improving store operations and increasing profits.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Some College (No Degree) - Engineering Technology
Gwinnett Technical College
Lawrenceville, GASkills
- System performance optimization
- Desktop Technical Support
- Application installations
- Operating system management
- Software configuration
- Scheduling
- Communication
Timeline
Medical Support Assistant
Atlanta VA Medical Center
09.2023 - Current
Sales Associate
DTLR
02.2021 - 09.2023
Some College (No Degree) - Engineering Technology
Gwinnett Technical College