Aamir Pathan
Riverside,NJ
Summary
Seeking a position as IT Help Desk Support, where I can utilize my knowledge and experience.
Remarkable experience working in a Helpdesk environment. Proficient in including experience using MS office suite and MS outlook. Skilled in using remote desktop and related desktop control application. Sound knowledge of Microsoft operating systems and related application. Excellent communication skills. Strong attention to detail and ability to prioritize task. Ability to troubleshoot PC applications and networking related problems.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
IT Support Help Desk
swemco, inc.
moorestown, nj
06.2021 - Current
- Troubleshoot hardware, software, and network problems.
- Monitored and reported issues and resolutions.
- Administered installation of Personal computers, software.
- Managing Active directory users and Security groups.
- Responded to emails related to Computer Support issues.
- Resolved software installations, updates, and licensing issues.
- Ensured to track all the issued hardware and software inventories.
- Managed to resolve hardware and software issues through communications.
Test Technician
swemco, inc.
moorestown, nj
06.2018 - 06.2021
- Made and revised set ups on test strands previously calibrated by other staff.
- Maintained counts and lifts, shifts and stocks materials and parts.
- Closely inspected parts for cleanliness and freedom from contaminants.
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming.
Education
Coumputer EDUCATION - A+, N+
iiHt
India01.2009
Higher school -
M.T.High school
Khambhat, Anand, GJ01.2007
Skills
- Troubleshooting hardware
- Network troubleshooting
- Software installation
- Active Directory management
- Inventory tracking
- Technical support
- System monitoring
- Documentation management
- Effective communication
- Attention to detail
- Problem solving
- Time management
- FLUENT IN English
- Microsoft office
- Remote office availability
- Self-Directed
- Data management
- Project planning
- Excellent communication
- Veeam Backup & Replication
- Exchange
- VMware
Timeline
IT Support Help Desk
swemco, inc.
06.2021 - Current
Test Technician
swemco, inc.
06.2018 - 06.2021
Coumputer EDUCATION - A+, N+
iiHt
Higher school -
M.T.High school