Aamira Broscious
Blackwood
Summary
Offering genuine passion for social work and strong desire to positively impact clients' lives. Brings educational background in social work concepts and foundational skills in client assessment and advocacy. Ready to use and develop problem-solving and communication skills in Case Manager role.
Overview
10
10
years of professional experience
Work History
Social Worker Trainee
Juvenile Juvenile Justice Commission
04.2024 - Current
- Enhanced client support by conducting comprehensive assessments and developing tailored intervention plans.
- Managed caseloads efficiently while maintaining exceptional attention to detail and prioritizing urgent cases.
- Facilitated group therapy sessions for diverse populations, promoting mental health and emotional wellbeing.
- Established trust-based relationships with clients, fostering open communication channels essential to treatment success.
Communications Operator
Juvenile Justice Commission
01.2023 - 04.2024
- Managed confidential information with discretion and professionalism
- Assisted in training new employees on the use of communication systems and procedures
- Exhibited strong attention to detail when entering data into databases or spreadsheets
- Transferred complex customer calls to supervisors or managers when necessary
Surveillance Technician Analyst
Holtec International
06.2022 - 12.2022
- Generated reports summarizing key metrics related to system performance, usage patterns and resource consumption levels
- Investigated incidents reported by customers using log files, system traces and other diagnostic tools
Police Aide
Camden County Police Department
01.2015 - 01.2021
- Maintained accurate records of police officers' personnel files and other administrative paperwork; updated data as needed
- Created spreadsheets using Microsoft Excel to track daily activity logs of patrol officers
- Assisted in training new staff members on office policies and procedures relating to job duties
- Answered telephones to give information to callers, take messages, or transfer calls
- Collect important information pertaining to coding uniform crime reports for The State of New Jersey
- Gather evidence from officers and detectives for court proceedings
- Record Safekeeping evidence for civilians
Education
Bachelor of Arts (B.A.) - Criminal Justice
Rutgers University-Camden
Camden, NJ01-2020
Associate in Arts (A.A.) - Criminal Justice
Camden County College
01.2012
Skills
- Special Requests
- Behavioral observation
- Empathy development
- Maintaining Files
- Critical Thinking
- Scheduling
- Active listening
- Reliability
Internship
New Jersey State Parole Board - Senior Parole Counselor - January2013 - May2013
Timeline
Social Worker Trainee
Juvenile Juvenile Justice Commission
04.2024 - Current
Communications Operator
Juvenile Justice Commission
01.2023 - 04.2024
Surveillance Technician Analyst
Holtec International
06.2022 - 12.2022
Police Aide
Camden County Police Department
01.2015 - 01.2021
Associate in Arts (A.A.) - Criminal Justice
Camden County College
Bachelor of Arts (B.A.) - Criminal Justice
Rutgers University-Camden
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