Aamir Khan Mohammed
Chicago,IL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Specialist position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Samsung Experience Consultant
Samsung Electronics From Team lease Ind pvt Ltd.
Hyderabad , Telangana, India
01.2013 - 09.2016
- Developed and implemented innovative strategies for improving customer experience.
- Analyzed customer data to identify potential opportunities for improvement.
- Reviewed existing policies and procedures related to interacting with customers and identified gaps or areas where improvements could be made .
- Assisted in the design of customer feedback surveys to identify areas of improvement.
- Conducted research on customer service trends and best practices.
Consumer Service Representative
Google Pixel Project From Denave ind Pvt Ltd.
Hyderabad , Telangana India
10.2016 - 01.2019
- Researched and analyzed customer feedback to identify areas of improvement.
- Collaborated with marketing teams to develop promotional campaigns.
- Defined team directions and provided guidance to members.
- Identified needs of customers promptly and efficiently.
Specialist Consultant
OnePlus
Hyderabad, Telangana
03.2019 - 11.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
Education
Master of Science - Information Technology
Trine University
Angola, IN03-2024
Skills
- Strategic Thinking
- Performance Tracking
- Customer Service
- Team building
- Teamwork and Collaboration
- Time Management
- Promotions planning skills
- Adaptability
Languages
English
Professional
Hindi
Professional
Telugu
Professional
Urdu
Professional
Affiliations
- Web surfing
- Cooking food
- Workouts
Introduction.
I am very enthusiastic about my job profile wherever i work i give my 100 percent at performance, try myself to improve every day.
References
References available upon request.
Timeline
Specialist Consultant
OnePlus
03.2019 - 11.2020
Consumer Service Representative
Google Pixel Project From Denave ind Pvt Ltd.
10.2016 - 01.2019
Samsung Experience Consultant
Samsung Electronics From Team lease Ind pvt Ltd.
01.2013 - 09.2016
Master of Science - Information Technology
Trine University
Similar Profiles
Vivek JainVivek Jain
Area Sales Executive at Samsung India Electronics Pvt. Ltd, SamsungArea Sales Executive at Samsung India Electronics Pvt. Ltd, Samsung
NIKITA SAHUNIKITA SAHU
Credit Processing Associate at Axis Bank Ltd On Rolls of Team Lease India pvt ltdCredit Processing Associate at Axis Bank Ltd On Rolls of Team Lease India pvt ltd
YOGESH KUMARYOGESH KUMAR
Line Haul Executive at Team Lease Services Pvt. Ltd.Line Haul Executive at Team Lease Services Pvt. Ltd.