Aamna Atif
Valley Stream,NY
Summary
Practical and competent case manager with 2 years of experience providing advocacy. Sound knowledge of community resources and justice system. Maintained positive working environment and empathetic approach to survivors of interpersonal violence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Rape and Sexual Assault Case Manager
The Safe Center LI
07.2023 - Current
- Develop client-centered, strengths-based, and trauma-informed service plans that outline concrete actions toward meeting clients’ needs
- Provide comprehensive support to a caseload of adult victims of domestic violence and rape/sexual assault with complex needs; working with up to 30 clients at a time
- Monitored clients' progress and tracked client services, conducting risks and needs assessment, safety planning, and crisis intervention as needed
- Orient clients to systems processes and provide emotional support and accompaniment throughout the criminal justice process, including law enforcement interviews, medical exams, and court appointments
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assist clients with obtaining victim compensation, meeting concrete needs, and ensure successful linkages to medical, mental health, and other community-based services by maintaining strong partnerships with community partners
- Advocate on behalf of clients and coordinate case conferences with multidisciplinary partners, including medical personnel, law enforcement, prosecutors, family court, clinicians, and other community providers
- Develop and implement departmental policies and procedures, including onboarding for new hires and interns
Domestic Violence Liaison
The Safe Center LI
09.2022 - 07.2023
- Provide callers and texters to hotline with information, support, and resources to meet their needs, using crisis intervention skills as needed
- Conduct housing screenings for clients being considered for the safe housing program
- Intake clients to agency and refer them to inter-agency departments
- Explain the requirements of OVS to clients and assist them in filling out applications
- Assist clients with completing remote petitions and hearings for court, particularly when a language barrier exists
- Conduct DVL screenings at Dept Of Social Services and grant waivers to T.A requirements when indicated
- Working with CPS, law enforcement, the court system, and other relevant external organizations to assist clients in meeting their goals
- Assist clients with and maintain Island Harvest Food Bank
- Making CPS reports as needed per the duties of a mandated reporter
Unit Secretary
Mercy Medical Center
07.2021 - 09.2022
- Perform clerical and administrative duties, such as answering the telephones and assisting patients
- Greet visitors, record patients' personal and medical information, maintain patient records, equipment, and supplies, and provide support to the medical team
- Maintain patient's proper legal status at all times
Crisis Counselor
Crisis Text Line
04.2020 - 09.2022
- Provide brief counseling services to help individuals regain a sense of safety
- Maintain confidentiality of records relating to clients' treatment
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves, their situation, and/or their relationships
- Guide clients in the development of skills or strategies for dealing with their problems
- Completed 30 hours of training
Volunteer
Nassau University Medical Center
05.2021 - 07.2021
- Completed a 100 hour volunteership in the Behavioral Health Department at Nassau University Medical Center
- During my time at NUMC I learned the importance of a patient-first approach
- I was able to observe doctors, nurses, social workers, and therapists in their daily roles
- I also helped the administrative staff set up for and conduct county court hearings
Vice President
The Humanology Project
08.2018 - 05.2021
- Co-develop and implement the Ethos Course for interns
- Created the Unsaid Project
- Attend weekly meetings to discuss progress and collaborate with editors, other writers, and outreach department
- Recruited, interviewed and hired interns and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Directed and supervised writers, editors, and outreach team members.
- Built highly productive teams through team building, clear communication and ongoing coaching.
- Planned and coordinated fundraising events.
- Established benchmark targets for fundraising based on organizational need.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Designed and implemented effective budgeting policies and procedures.
Medical Assistant
Prime Care Medical
05.2018 - 09.2018
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Contact medical facilities or departments to schedule patients for tests or admission
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Laboratory Assistant
Stony Brook University
08.2017 - 05.2018
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Explain fluid or tissue collection procedures to patients
- Dispose of contaminated sharps, blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
- Organize and clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use
- Enter patient, specimen, insurance, or billing information into computer
Medical Assistant
Express Medical Care
05.2017 - 08.2017
- Perform patient physicals including EKG, Spirometry, Vision and Hearing tests
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
Education
Master of Science - Mental Health Counseling/Counselor
Capella University
01-2025
Bachelor's degree - Psychology
Stony Brook University
Stony Brook, NY05-2021
Skills
- Risk assessment
- Case planning and needs assessment
- Conflict resolution
- Crisis intervention and management
- Emotional awareness
- Client advocacy and empowerment
- High-risk populations identification
- Cultural competence
- Community resource development
Trauma-Informed Care
Certification
- Notary Public Commission
- Certified Phlebotomy Technician (CPT)
- Integrative Mental Health
- Domestic Violence Liaison
Languages
Urdu
Punjabi
Hindi
Spanish
Timeline
Rape and Sexual Assault Case Manager
The Safe Center LI
07.2023 - Current
Domestic Violence Liaison
The Safe Center LI
09.2022 - 07.2023
Unit Secretary
Mercy Medical Center
07.2021 - 09.2022
Volunteer
Nassau University Medical Center
05.2021 - 07.2021
Crisis Counselor
Crisis Text Line
04.2020 - 09.2022
Vice President
The Humanology Project
08.2018 - 05.2021
Medical Assistant
Prime Care Medical
05.2018 - 09.2018
Laboratory Assistant
Stony Brook University
08.2017 - 05.2018
Medical Assistant
Express Medical Care
05.2017 - 08.2017
- Notary Public Commission
- Certified Phlebotomy Technician (CPT)
- Integrative Mental Health
- Domestic Violence Liaison
Master of Science - Mental Health Counseling/Counselor
Capella University
Bachelor's degree - Psychology
Stony Brook University
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