Aamon Smith
Columbus,OH
Summary
Dedicated customer service professional with Five years of experience seeking to leverage self-taught technical skills and ongoing software development certification to transition into a technology-focused role. Proficient in building and repairing computers, with a passion for learning and applying new technologies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Holder
Hollister.Co
03.2022 - 08.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Stock Room Manager
Hollister.Co
08.2021 - 02.2022
- Improved stockroom efficiency by implementing an effective organization system for inventory management.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Trained new staff members on proper stock handling procedures, ensuring a consistent level of expertise across the team.
Brand Rep/Stock Associate
Hollister.Co
07.2018 - 03.2020
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
Education
High School Diploma -
Linden-Mckinley Stem Academy
Columbus, OH06.2020
Skills
Customer Service Skills:
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work well under pressure
- Empathy and patience
- Cash Handling
- Training and mentoring
- Technical Skills:
- Computer hardware assembly and troubleshooting
- Software development (mention specific languages or technologies you're proficient in)
- Networking fundamentals
- Technical support and troubleshooting
Certification
Software Development Certification in Progress
Software Development-Course Careers
im hoping to be done within the next 2-3 months
Timeline
Key Holder
Hollister.Co
03.2022 - 08.2023
Stock Room Manager
Hollister.Co
08.2021 - 02.2022
Brand Rep/Stock Associate
Hollister.Co
07.2018 - 03.2020
High School Diploma -
Linden-Mckinley Stem Academy