Ana Gattorno
Summary
Compassionate and dedicated RN with over 4 years of experience providing patient-centered care. Skilled in delivering comprehensive, developmentally appropriate care to patients while fostering strong communication and collaboration with families, physicians, and interdisciplinary teams. Demonstrated expertise in patient assessment, care coordination, and education, with a commitment to ensuring the highest quality outcomes through evidence-based practices. Passionate about supporting patients and families with professionalism, empathy, and respect.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
Poinciana Medical Center
11.2022 - Current
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients' progress toward reaching established goals of care.
- Managed patients recovering from medical or surgical procedures.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Managed caseload of 6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Served as relief Charge Nurse in the Med/Surgical unit as needed.
Toll Collector/Shift Supervisor
Three Lakes Toll Plaza
11.2016 - 11.2021
- Boosted overall productivity by proactively identifying problems in workflow processes and suggesting improvements accordingly.
- Developed skills in conflict resolution while addressing disputes regarding fare discrepancies or other customer complaints.
- Managed hiring, training and supervision of staff.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced environment while maintaining a high level of accuracy in all work transactions.
Medical Scribe Assistant
DOCS Oncology
01.2021 - 09.2021
- Participated in ongoing professional development opportunities to stay current with industry best practices and enhance job performance.
- Enhanced patient care by accurately documenting medical information during physician consultations.
- Enabled timely completion of patient care tasks by consistently adhering to established clinical protocols and procedures.
- Expedited appointment scheduling by efficiently managing physician calendars and addressing any conflicts or changes as needed.
- Ensured compliance with HIPAA regulations through strict adherence to confidentiality guidelines when handling sensitive patient information.
- Supported physicians in delivering efficient healthcare by transcribing diagnostic results and treatment plans.
Education
Bachelor of Science - Nursing Science
University of Puerto Rico, Medical Sciences Campus
San Juan, PR07-2013
Skills
- Patient Assessment & Evaluation: Assessing and evaluating patient needs, both physical and emotional, to develop individualized care plans
- Family-Centered Care: Expertise in providing care that aligns with family-centered principles, focusing on collaboration with the patient and family
- Patient Education: Experienced in educating patients and families on diagnostic procedures, medical conditions, and treatment options to support informed decision-making
- Cultural Competency: Demonstrates sensitivity to cultural, ethnic, and religious values, ensuring respectful, personalized care for patients and families from diverse backgrounds
- Multidisciplinary Team Collaboration: Strong interpersonal skills to collaborate effectively with doctors, social workers, and other healthcare professionals in a team-based environment
- Clinical Direction & Oversight: Skilled in providing clinical direction to other team members, including overseeing patient flow and coordinating care
Accomplishments
- DAISY Award Nominee
Certification
- Registered Nurse License (RN) - Florida Board of Nursing.
- Registered Nurse License (RN) - New York Board of Nursing.
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Languages
Spanish
Full Professional
Timeline
Registered Nurse
Poinciana Medical Center
11.2022 - Current
Medical Scribe Assistant
DOCS Oncology
01.2021 - 09.2021
Toll Collector/Shift Supervisor
Three Lakes Toll Plaza
11.2016 - 11.2021
- Registered Nurse License (RN) - Florida Board of Nursing.
- Registered Nurse License (RN) - New York Board of Nursing.
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Bachelor of Science - Nursing Science
University of Puerto Rico, Medical Sciences Campus
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