Adaptable professional with a strong background in customer service and logistics. Demonstrated expertise in conflict resolution and efficient task management, ready to contribute to team objectives and enhance operational performance.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx
Durham, North Carolina
10.2025 - Current
Scanned packages with handheld scanners to ensure accurate tracking and minimize shipping errors.
Sorted packages by destination to facilitate timely delivery and optimize logistics workflow.
Loaded and unloaded packages from delivery trucks to support efficient dispatch and receipt processes.
Salesperson Trainer
Waffle House
Morrisville, North Carolina
07.2022 - 12.2025
Served food and beverages to customers in a fast-paced environment.
Enhanced customer experience by providing menu knowledge and addressing inquiries.
Facilitated training for new staff on service protocols and restaurant procedures to ensure consistency.
Demonstrated professionalism in high-pressure situations, contributing to a positive team atmosphere.
Waitress
Uncle Julios
Durham , NC
10.2024 - 03.2025
Engaged customers to build rapport, enhancing dining experience.
Addressed customer complaints and concerns promptly to maintain high service standards.
Took orders for food and drinks and delivered them to guests.
Delivered meals promptly, ensuring customer satisfaction during dining experience.
Beauty Sales Associate
Icon Beauty Supply
Durham, NC
09.2022 - 12.2022
Guided customers in selecting products and provided tailored beauty consultations to enhance shopping experience.
Managed inventory levels and organized product displays to ensure optimal presentation and accessibility.
Processed transactions accurately using point-of-sale systems.
Delivered personalized beauty advice aligned with customer needs and preferences to drive satisfaction.
Data Entry Clerk
Montage Furniture Services
Grand Rapids, Michigan
08.2022 - 12.2022
Entered customer data accurately into company software systems, enhancing data integrity.
Maintained organized files for efficient access and retrieval, supporting team operations.
Ensured compliance with company policies during data handling, safeguarding data privacy.